Dana Incorporated has developed an order management and information exchange for its aftermarket customers at DanaAftermarket.com. The e-commerce platform and e-catalog will provide customers with real-time ordering, processing, and product attribute data 24 hours a day, seven days a week.
“With access to Dana’s global network, customers can easily place orders and monitor them in real time, dramatically decreasing the time spent tracking and receiving orders,” said Dan Griffin, senior director, aftermarket and digital solutions for Dana.
Customers can check inventory status, attain technical information, view product videos, and see three-dimensional views of products, all without being required to log in. Those with login access can place orders, receive real-time confirmations, and track their orders through the processing phase. Since DanaAftermarket.com is fully integrated with delivery services, customers can also track the shipping of their orders in real time.