“Tell me more, tell me sooner, and fix my truck faster.” That’s what customers want, according to Stefan Kurschner, Daimler Trucks North America's senior vice president, aftermarket, talking to reporters at a DTNA press event in Yountville, Calif.
Dana has launched Spicer Select, a new all-makes line of drivetrain products for the North American commercial-vehicle aftermarket.
The growth of fewer but larger dealership groups could be the catalyst for more dealer-vendor partnerships, says Aftermarket Contributing Editor Denise Rondini.
When asked to name one disrupting force in the truck parts aftermarket all members of a panel of aftermarket executives said technology whether on the vehicle, in the shop or in back office.
Partnerships are important because they can meet our needs for certainty, variety, significance, connection, growth and giving, said Thomas Nestor, founder of Leadership Today at Heavy Duty Aftermarket Week.
While globalization has been around for some time, it’s affecting the commercial truck market more than ever before, according to a session at Heavy Duty Aftermarket Dialogue in Las Vegas Monday.
The Commercial Vehicle Solutions Network and GenNext have signed a memorandum of understanding with the intent to align the strengths and core competencies.
Meritor has launched a North America Rebuilder Program for drive axle carriers, including the company’s 145, 14X and 160 products.The program is being introduced to the Canadian market with plans to extend it to the U.S. this year.
The biggest pain point for everyone involved in remanufacturing is cores. Things such as core management traceability, identifying cores, accounting for cores, space to store cores, and even the transportation of cores all add complexity to remanufacturing. Aftermarket Contributing Editor Denise Rondini talks cores in her latest column.
For outsourcing to be successful the fleet has to find a provider that is a good fit for its operation. While there is no quick formula you can use to find the perfect company, there are some actions you can take that will get you close to finding the service provider that will mesh best with your operation, writes Aftermarket Contributing Editor Denise Rondini,