NASHVILLE -- Expanding on its experience and success in the automotive sector, Mitchell 1 is bringing Manager SE Truck Edition, shop management software to independent repair shops that service all makes of Class 4-8 trucks.
Announced at the Technology & Maintenance Council annual meeting, Manager SE Truck Edition delivers a complete system to help medium and heavy truck repair businesses streamline repair processes, improve communication inside the shop, engage with customers, track performance, and increase revenue per repair order. Key features include built-in business reporting, an interactive Work in Progress dashboard, customer engagement tools, appointment scheduling, plate-to-VIN decoding automated data recovery and more.
Manager SE Truck Edition integrates with Mitchell 1’s TruckSeries repair information. It gives independent truck repair shops immediate access to repair information, trouble code diagnostic procedures, labor estimating and management tools on one platform.
"Until now, independent shops that service a variety of vehicle brands and models lacked a comprehensive repair and management system to streamline their businesses for maximum efficiency," said Kristy LaPage, business manager for Mitchell 1’s commercial vehicle group. "This powerful end-to-end business solution can help shop owners simplify everyday tasks and improve overall productivity."
Mitchell 1 offers full training to subscribers.
"It's a comprehensive program and thereby fairly complex," says Scott DeGorgio, general manager of Repair Products for Mitchell 1. "The training will help the customer get full value from the program."
The detailed overview of business activities and performance offered by Manager SE Truck Edition gives shops greater control and visibility to track vehicle repairs through every step of the process to be sure they are on schedule and contributing to the bottom line. When combined with the optional ProPack customer communication toolbox, truck repair shops can quickly and easily build custom inspection worksheets specific to their needs.