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Quality Carriers Switches ELDs for Better Driver Experience

Quality Carriers is moving to a different electronic logging device system that it said improves the driver experience.

January 10, 2022
Quality Carriers Switches ELDs for Better Driver Experience

Quality Carriers was looking for an ELD device that would optimize the driver experience.

Photo: Quality Carriers

2 min to read


Quality Carriers is moving to a different electronic logging device system that it said improves the driver experience.

One of North America’s leading liquid chemical haulers, Quality will install Isaac Instruments’ driver-centric fleet management solution across Quality’s entire fleet, according to an announcement.

Based in Tampa, Fla., Quality Carriers has more than 100 company-owned and affiliated facilities throughout North America -- including Canada, which meant the fleet needed a device that would meet Canada’s new ELD requirements.

More than 2,500 Isaac devices will be installed in vehicles used by Quality Carriers’ company drivers, affiliate drivers and owner-operators by the end of 2022.

An example of an Isaac Instruments ELD.

Photo: Isaac Instruments

The company was looking for an enhanced driver experience and a simplified driver interface and considered multiple technology providers. "Quality Carriers was searching for an in-cab solution that could harness all available technology to best optimize our most critical resource, our drivers’ time,” said Don Benoit, Quality's vice president of operations, in a news release.

During the selection process, Quality Carriers conducted focus groups, polls and face-to-face conversations with drivers. Based on the feedback, the company determined its previous ELD offered a fragmented experience that did not fully support the core functionalities of a driver's job.

Isaac’s ELD will provide a more centralized, single solution with an improved user interface and intuitive technology. It also gives drivers tools beyond the ELD, such as a scanning solution, remote login issue resolution, and navigation. 

Isaac, which is better known north of the border, has already received mandatory third-party certification in Canada for its electronic logging devices. During 2021, the company opened an office in Cleveland to manage its growing presence in the U.S. market.

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