Caterpillar Dealers Launch Independent Service Network
A group of Cat dealers is launching Rig360, a network of independent service centers that provides fleet managers and truck owners with bumper-to-bumper truck service options.

A group of Cat dealers is launching Rig360, a network of independent service centers that provides fleet managers and truck owners with bumper-to-bumper truck service options.
Image via Rig360
A group of Cat dealers is launching Rig360, a network of independent service centers that provides fleet managers and truck owners with bumper-to-bumper truck service options.
Each Rig360 Service Center is a one-stop shop with "360-degree service" for all brands of engines and trucks. The technicians at Rig360 can service any make and model truck on the road today, according to the company.
“Vertical integration has put a strain on the truck manufacturers’ dealer networks,” said Jon Robinson, Rig360 board chairman. “Fleets are looking for other quality options that can get their trucks off the lot and back on the road.”
The initial Rig360 network includes 65 locations and more than 450 service bays across 12 states: Alabama, Florida, Georgia, Indiana, Kansas, Michigan, Mississippi, Missouri, Ohio, Pennsylvania, Tennessee and West Virginia.
“Each of our companies is well known for supporting Cat Truck engines, but we’ve also been working other engine brands and complete vehicles for years,” said Eric Arnold, Rig360 board vice chairman. “Organizing together under the Rig360 banner allows us to better communicate with and support the trucking industry. We’re able to deliver customers a consistent seamless experience across the network and at any location.”
More Maintenance

Oil Crisis Squeezes Trucking Lubricant Supplies
Fleets report higher lubricant costs as Middle East disruptions tighten supplies of ingredients used in synthetic engine oils and some driveline lubricants.
Read More →
Shell Prepares Rotella Oils for 2027
New CL-4 and FB-4 formulations will begin arriving in early 2027, with improved protection against oil breakdown, wear and deposits, according to Shell.
Read More →
Mack Expands Extended Coverage With Four Chassis System Plans
Mack Trucks' new system-specific coverage options allow heavy-duty fleets to select protection for driveline, cab, HVAC, electronics, and advanced safety components.
Read More →
What an Out-of-Service Order Really Costs, and How to Plan for One
The repair invoice is the first number you see — and often one of the smallest. Here’s what else an out-of-service order can cost a fleet, and how planning can reduce the damage.
Read More →
International Launches Online Truck Parts Store
Fleetrite.com lets fleets and repair shops find OEM and all-makes parts, check prices and availability, and order without calling a parts counter.
Read More →
Continental Introduces New Regional Truck Tires
Continental says its new Generation 5 steer and drive tires for regional operations offer longer tread life, with estimated mileage gains of 22% and 19%, respectively.
Read More →
How AI Can Help Your Techs’ Efficiency
The technician shortage isn't going away, and no single fix can close the gap on its own. Trent Broberg makes the case that AI's real job in the shop is protecting the billable hours and job satisfaction of the techs you already have, not asking them to work faster.
Read More →
Color Match Smarter: Tools That Restore & Perform
For fleet managers and collision repair professionals keeping heavy-duty trucks on the road, getting the color right the first time isn't just about appearance — it's about efficiency, turnaround time, and bottom-line results. Discover how today's digital color tools are transforming the repair process from guesswork to precision.
Read More →
Wrong Repair Prompts Recall of Freightliner, Western Star 4x2 Trucks
DTNA is recalling more than 2,400 trucks that received an incompatible software fix instead of the hardware repair required to address brake valve corrosion.
Read More →
Truck Drivers Need More Than Another Alert
Fleets have more visibility into truck health, safety events, and driver activity than ever. The next challenge is turning all that information into useful guidance for the person who has to decide what to do next.
Read More →

