. The new service is part of a cooperative effort between HDX Services and Supplier-Info.
Through manufacturer extranets, distributors can view their specific account information, including negotiated pricing, product availability and order status. The new service provides users with a menu from a single sign-on process. It also offers improved security of account information by managing and communicating personnel changes such as new hires, transfers and terminations directly to suppliers.
"Over the past decade, manufacturers have spent a lot of money building private-access web sites - or extranets - that can deliver information to their distributors and eliminate the need for unnecessary phone conversations," said Edward Kuo, executive director of HDX Services. "However, they have not been rewarded with a significant adoption rate from their distributors. Through HDX SiMAN, distributors will have an enhanced ability to easily and effectively utilize these extranets, driving traffic to the manufacturer sites while improving distributor service levels."
Michigan-based HDX offers a commercial suite of e-commerce products to the heavy truck parts distribution and supply chains. Supplier-Info provides Internet deployment applications and consulting services that enhance the use of extranet services for both distributors and manufacturers.
More info: www.hdexchange.com