Understanding the Importance of Roadside Support for EV Trucks

BYD Motors and Cox Automotive announced the two companies have entered into a service agreement that covers BYD customers and its growing fleets of class 6 and class 8 trucks within the United States with 24/7 roadside support and a nationwide network of EV-trained service technicians.

To accelerate the adoption of EV trucks throughout the United States, it is crucial to establish a network of roadside support for heavy-duty trucks. This partnership is the foundation for a larger-scale nationwide deployment. Focusing on Los Angeles, New York, New Jersey, Chicago and Atlanta, BYD Motors and Cox Automotive are hoping to make the transition to battery-electric heavy-duty trucks more easily accessible.

“This agreement with a nationally respected fleet services leader in Cox Automotive bolsters the confidence of our customers and gives new customers assurance their service needs will be addressed by the top professionals in the business,” said Audrey Li, BYD Vice President Operations. “We’re very excited by this announcement.”

“Cox Automotive is driven to lead America’s fleet industry in the electric vehicle transformation, working alongside innovative companies like BYD Motors with a shared mission to create a more sustainable fleet future,” said Kevin Clark, AVP of Vehicle Operations, Cox Automotive Fleet Services. “Our trusted and skilled EV technicians keep America moving safely and efficiently.”

Globally BYD has put over 85,000 heavy-duty battery electric vehicles into service, including more than 25,000 trucks. In the U.S. more than 500 of those trucks are already in service with customers from coast to coast. Operating from nearly 40 locations within the U.S Cox Automotive Fleet Services offers more than 1,400 elite technicians, including the nation’s largest 24/7 emergency repair and towing service.