Heavy Duty Trucking Logo
MenuMENU
SearchSEARCH

Eaton Upgrades IntelliConnect Diagnostics System

Upgrades to Eaton's IntelliConnect remote diagnostics system builds on the tool that monitors fault codes in near real time, prioritizes critical events, and provides action plans.

February 23, 2020
Eaton Upgrades IntelliConnect Diagnostics System

IntelliConnect upgrades include a new fleet transmission health report, and a report that compiles lists of all vehicles with transmission service recommendations.

Image: Eaton

2 min to read


Eaton has unveiled a series of upgrades to its IntelliConnect remote diagnostics system, building on the tool that monitors fault codes in near real time, prioritizes critical events, and provides action plans. The changes were announced Feb. 23 at a press conference held ahead of the Technology and Maintenance Council’s annual meeting in Atlanta

Upgrades include a new fleet transmission health report, and a report that compiles lists of all vehicles with transmission service recommendations.

Ad Loading...

Users will also be able to add and update fleet information by uploading a vehicle information file, and simultaneously update and add information on multiple vehicles to the database. Service activity reports can be filtered by active or inactive fault codes, too.

A fleet page, meanwhile, will allow users to monitor all vehicles or individual units selected for a “watch list” based on truck, engine, and transmission make and model. And a seven-day severity feature will use an icon to show the most severe fault codes that have occurred within the past seven days.

IntelliConnect and ServiceRanger also offer access to a new product information library, providing access to online troubleshooting and product service manuals. Links to specific fault code troubleshooting pages will eliminate the need to search through large PDFs.

“These improvements make it easier for fleet administrators to more quickly identify vehicles with potential service needs and determine next steps,” said Kevin Snow, manager – service engineering solutions, vehicle group.

More Maintenance

SponsoredFebruary 1, 2026

Reducing Fleet Downtime with Advanced Diagnostics

This white paper examines how advanced commercial vehicle diagnostics can significantly reduce fleet downtime as heavy duty vehicles become more complex. It shows how Autel’s CV diagnostic tools enable in-house troubleshooting, preventive maintenance, and faster repairs, helping fleets cut emissions-related downtime, reduce dealer dependence, and improve overall vehicle uptime and operating costs.

Read More →
SponsoredFebruary 1, 2026

Stop Watching Footage, Start Driving Results

6 intelligent dashcam tactics to improve safety and boost ROI

Read More →
Brake telematics in heavy trucks.
Maintenanceby Jack RobertsJanuary 30, 2026

Why Are Brake Telematics So Tough for Class 8 Trucks?

Brakes are the final frontier for telematics on Class 8 trucks. But Hendrickson is close to a breakthrough that could change the game in getting real-time brake system information back to fleets.

Read More →
Ad Loading...
Warehouse aisle with pallet racking filled with boxed inventory at a distribution center.
Maintenanceby News/Media ReleaseJanuary 28, 2026

Phillips Opens High-Tech Distribution Center for Faster Parts Delivery

Phillips Industries’ new Cincinnati-area distribution center is now shipping aftermarket trucking parts nationwide, aiming to speed up delivery times for customers.

Read More →
Cummins MFlex4 heavy-duty brake pad.
MaintenanceJanuary 20, 2026

Cummins Launches MFlex4 Air Disc Brake Pad for Heavy Duty Aftermarket

Cummins used Heavy Duty Aftermarket Week (HDAW) to introduce a new brake pad platform aimed squarely at one of the aftermarket’s biggest pain points: Complexity.

Read More →
SponsoredJanuary 19, 2026

3 New Ways Fleet Software Pays: ROI opportunities for modern fleet managers

Safety, uptime, and insurance costs directly impact profitability. This eBook looks at how fleet software is evolving to deliver real ROI through proactive maintenance, AI-powered video telematics, and real-time driver coaching. Learn how fleets are reducing crashes, defending claims, and using integrated data to make smarter operational decisions.

Read More →
Ad Loading...
SponsoredJanuary 19, 2026

Basic Tracking vs Next Generation Fleet Technology

Fleet software is getting more sophisticated and effective than ever, tying big data models together to transform maintenance, safety, and the value of your existing tech stack. Fleet technology upgrades are undoubtedly an investment, but updated technology can offer a much higher return. Read how upgrading your fleet technology can increase the return on your investment.

Read More →
MaintenanceJanuary 16, 2026

What is AI Doing for Pilot's Fleet Maintenance Program? [Video]

Artificial intelligence gets plenty of attention at tech shows like CES — but what does it look like in a real trucking maintenance shop? Watch what Brent Hickman has to say about how one of the largest fuel-hauling fleets in the country is using AI.

Read More →
Maintenanceby News/Media ReleaseJanuary 16, 2026

ACC Fleet Solutions Launched to Address Recurring Heavy-Duty Truck Parts Failures

ACC Fleet Solutions is a new offering that allows fleets to address recurring part failures with higher-performing, custom-engineered solutions developed at no up-front cost.

Read More →
Ad Loading...
Henrickson aftermarket parts.
Maintenanceby News/Media ReleaseJanuary 15, 2026

Hendrickson to Highlight Aftermarket Portfolio at HDAW 2026

In addition to suspension components, Hendrickson will highlight a range of complementary systems and technologies at HDAW 2026.

Read More →