Related: How to Choose the Right Diagnostics Tool for Your Fleet
Eaton Upgrades IntelliConnect Diagnostics System
Upgrades to Eaton's IntelliConnect remote diagnostics system builds on the tool that monitors fault codes in near real time, prioritizes critical events, and provides action plans.

IntelliConnect upgrades include a new fleet transmission health report, and a report that compiles lists of all vehicles with transmission service recommendations.
Image: Eaton
Eaton has unveiled a series of upgrades to its IntelliConnect remote diagnostics system, building on the tool that monitors fault codes in near real time, prioritizes critical events, and provides action plans. The changes were announced Feb. 23 at a press conference held ahead of the Technology and Maintenance Council’s annual meeting in Atlanta
Upgrades include a new fleet transmission health report, and a report that compiles lists of all vehicles with transmission service recommendations.
Users will also be able to add and update fleet information by uploading a vehicle information file, and simultaneously update and add information on multiple vehicles to the database. Service activity reports can be filtered by active or inactive fault codes, too.
A fleet page, meanwhile, will allow users to monitor all vehicles or individual units selected for a “watch list” based on truck, engine, and transmission make and model. And a seven-day severity feature will use an icon to show the most severe fault codes that have occurred within the past seven days.
IntelliConnect and ServiceRanger also offer access to a new product information library, providing access to online troubleshooting and product service manuals. Links to specific fault code troubleshooting pages will eliminate the need to search through large PDFs.
“These improvements make it easier for fleet administrators to more quickly identify vehicles with potential service needs and determine next steps,” said Kevin Snow, manager – service engineering solutions, vehicle group.
More Maintenance

How GP Transco Builds Fuel Savings a Fraction at a Time
Aerodynamic specs, solar panels, and driver incentives help GP Transco turn small efficiency gains into savings it can reinvest in its people.
Read More →
Oil Crisis Squeezes Trucking Lubricant Supplies
Fleets report higher lubricant costs as Middle East disruptions tighten supplies of ingredients used in synthetic engine oils and some driveline lubricants.
Read More →
Shell Prepares Rotella Oils for 2027
New CL-4 and FB-4 formulations will begin arriving in early 2027, with improved protection against oil breakdown, wear and deposits, according to Shell.
Read More →
Mack Expands Extended Coverage With Four Chassis System Plans
Mack Trucks' new system-specific coverage options allow heavy-duty fleets to select protection for driveline, cab, HVAC, electronics, and advanced safety components.
Read More →
What an Out-of-Service Order Really Costs, and How to Plan for One
The repair invoice is the first number you see — and often one of the smallest. Here’s what else an out-of-service order can cost a fleet, and how planning can reduce the damage.
Read More →
International Launches Online Truck Parts Store
Fleetrite.com lets fleets and repair shops find OEM and all-makes parts, check prices and availability, and order without calling a parts counter.
Read More →
Continental Introduces New Regional Truck Tires
Continental says its new Generation 5 steer and drive tires for regional operations offer longer tread life, with estimated mileage gains of 22% and 19%, respectively.
Read More →
Color Match Smarter: Tools That Restore & Perform
For fleet managers and collision repair professionals keeping heavy-duty trucks on the road, getting the color right the first time isn't just about appearance — it's about efficiency, turnaround time, and bottom-line results. Discover how today's digital color tools are transforming the repair process from guesswork to precision.
Read More →
Wrong Repair Prompts Recall of Freightliner, Western Star 4x2 Trucks
DTNA is recalling more than 2,400 trucks that received an incompatible software fix instead of the hardware repair required to address brake valve corrosion.
Read More →
Truck Drivers Need More Than Another Alert
Fleets have more visibility into truck health, safety events, and driver activity than ever. The next challenge is turning all that information into useful guidance for the person who has to decide what to do next.
Read More →
