Heavy Duty Trucking Logo
MenuMENU
SearchSEARCH

Eaton Upgrades IntelliConnect Diagnostics System

Upgrades to Eaton's IntelliConnect remote diagnostics system builds on the tool that monitors fault codes in near real time, prioritizes critical events, and provides action plans.

February 23, 2020
Eaton Upgrades IntelliConnect Diagnostics System

IntelliConnect upgrades include a new fleet transmission health report, and a report that compiles lists of all vehicles with transmission service recommendations.

Image: Eaton

2 min to read


Eaton has unveiled a series of upgrades to its IntelliConnect remote diagnostics system, building on the tool that monitors fault codes in near real time, prioritizes critical events, and provides action plans. The changes were announced Feb. 23 at a press conference held ahead of the Technology and Maintenance Council’s annual meeting in Atlanta

Upgrades include a new fleet transmission health report, and a report that compiles lists of all vehicles with transmission service recommendations.

Ad Loading...

Users will also be able to add and update fleet information by uploading a vehicle information file, and simultaneously update and add information on multiple vehicles to the database. Service activity reports can be filtered by active or inactive fault codes, too.

A fleet page, meanwhile, will allow users to monitor all vehicles or individual units selected for a “watch list” based on truck, engine, and transmission make and model. And a seven-day severity feature will use an icon to show the most severe fault codes that have occurred within the past seven days.

IntelliConnect and ServiceRanger also offer access to a new product information library, providing access to online troubleshooting and product service manuals. Links to specific fault code troubleshooting pages will eliminate the need to search through large PDFs.

Ad Loading...

“These improvements make it easier for fleet administrators to more quickly identify vehicles with potential service needs and determine next steps,” said Kevin Snow, manager – service engineering solutions, vehicle group.

More Maintenance

Illustration showing DEF tank and Detroit engine
Equipmentby Deborah LockridgeJune 18, 2026

DTNA Software Update Gives Truckers More Time Before DEF Derates Take Effect

The changes reflect EPA guidance aimed at reducing downtime caused by emissions-system faults while maintaining compliance requirements.

Read More →
Illustration of exhaust aftertreatment system on an AI-inspired blue background and a green fuel pump nozzle in the foreground.
Maintenanceby Deborah LockridgeJune 15, 2026

New Agentic Predictive Maintenance Report Demonstrates How Degraded Aftertreatment Systems Waste Fuel

Questar analyzed a large mixed-class fleet and discovered it was wasting as much as $30 in fuel per vehicle, per day, because of mechanically degraded aftertreatment systems.

Read More →
Maintenanceby Deborah LockridgeJune 15, 2026

Mack, Volvo Issue ‘Do Not Drive’ Recall on Possible Wheel-Offs

Owners will be sent advance notice not to operate their affected vehicles until the remedy is performed.

Read More →
Ad Loading...
YouTube thumbnail showing Chuck Palmer illustration with refuse truck in background

Why Fleet Data Matters More Than Ever at Waste Connections [Watch]

Waste Connections' Chuck Palmer explains how telematics, predictive maintenance, safety analytics, and AI help keep vehicles on the road and drivers safe in this episode of HDT Talks Trucking.

Read More →
mitchell1 image
SponsoredJune 1, 2026

How to Prevent Summer Truck Cooling System Failures

Summer heat puts heavy-duty truck cooling systems under intense strain. Learn how preventive maintenance and accurate repair information can help reduce downtime.

Read More →
Graphic with light bulbs, HDT Truck Fleet Innovators logo, and the word Nominations
Fleet ManagementMay 15, 2026

Deadline Extended for HDT Truck Fleet Innovators Nominations

Heavy Duty Trucking has extended the deadline for nominations for its Truck Fleet Innovators awards. The deadline has been extended to May 22.

Read More →
Ad Loading...
Huff and Puff Trucking technician at work.
MaintenanceMay 14, 2026

Why VMRS Is the Natural Link Between AI, Predictive Analytics, and Vehicle Repairs [Commentary]

Jon White was a leading figure in the development of VMRS. Now, after five decades of service, White says VMRS is becoming essential to the AI-driven future of truck maintenance.

Read More →
Mack PartsAssist
Maintenanceby News/Media ReleaseMay 11, 2026

Mack Trucks Revamps PartsASIST Platform with Faster Performance, Improved Navigation

Mack Trucks has launched a redesigned version of its PartsASIST online ordering platform, adding faster search, real-time inventory visibility and enhanced order tracking.

Read More →
My International maintenance TMS.
Maintenanceby News/Media ReleaseApril 30, 2026

International Debuts ‘My International’ Connected Platform to Centralize Fleet Data, Service, and Dealer Communication

International’s New digital ecosystem unifies telematics, maintenance, and dealer interaction into a single interface, aiming to reduce downtime and deliver predictive fleet insights.

Read More →
Ad Loading...
Stemco wheel-end.
MaintenanceApril 27, 2026

Saving Fuel at the Wheel End

Wheel ends are often overlooked in the quest for better fuel economy. But Joshua Kucera, product manager, Stemco, warns that neglecting wheel ends can reduce fuel economy and increase maintenance headaches.

Read More →