CFS Offers Forum For Truck Parts Pros
The Institute for Truck Parts Professionals III, an industry-wide educational forum for truck parts distribution professionals, will take place Sept. 12-15 in Kansas City
The Institute for Truck Parts Professionals III, an industry-wide educational forum for truck parts distribution professionals, will take place Sept. 12-15 in Kansas City.
Sponsored by the Council of Fleet Specialists, the program is designed to foster operational excellence in heavy duty parts distribution and customer service. It is designed to provide for both personal and professional growth to branch managers, purchasing managers, field sales personnel and manufacturer representatives.
Attendees can pre-select their courses, which will include classes on:
- Effective fleet calls
- Lean principals in store & warehouse
- Branch level survival economics
- Customer/branch sales communication
- Customer service at the counter
- Using the Internet to sell parts
- Air brakes and federal regulations
- Achieving individual priorities
- Seven habits of highly effective people
In addition, trucking editors and top manufacturing executives will present insider views of future heavy vehicle technology, and there will be a three-hour "Finance for the non-Financial" session.
Cost per attendee is $395, with an early bird rate of $349 on registrations prior to Aug.1. Call Doug Dresslaer (816) 421-2600 or go to www.CFSHQ.com.
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