Located at www.yellowfreight.com, the site’s My Rate Quote feature provides customer-specific rate quotes, including applicable discounts, after customers enter specific shipment information such as type of freight, weight, and origin and destination zip codes. My Rate Quote also includes pricing for accessorial services, such as inside delivery, pick-up, phone call before delivery, and residential service.
My Rate Quote is available only to customers who sign up for My Yellow (formerly named Personalized Account Services), a free, password-protected area of the site that provides an array of customer-specific information. Customers can sign up for My Yellow by going to the Yellow home page, clicking on the My Yellow Benefits icon in the upper right corner, and following the prompts.
Special services available to My Yellow customers include the ability to trace all shipments in-transit and create reports. Customers also can view and print service maps and receive personalized quotes for Exact Express, the company's time-definite expedited service.
In addition to My Rate Quote, Yellow also introduced a new service that allows customers to complete a bill of lading online. To use the BOL feature, customers simply go to the Yellow home page, click on the online services icon and go to the contents page. Then click on Bill of Lading. Copies of bills of lading and proofs of delivery also may be retrieved for up to 120 days by entering the PRO number for the shipment.