The hotline, 1-888-DOT-SAFT, is now being answered from 6 a.m. to midnight eastern time seven days a week. At other times, drivers calling in can leave a number where they can be reached, or can download the safety violation form from the Internet at http://www.fhwa.dot.gov/omc/forms.htm.
The agency assures drivers their identity will be kept confidential, and that it will investigate reliable allegations of timely safety violations.
Establishment of the hotline was required in the Transportation Equity Act for the 21st Century and went into operation in September 1998. It initially was staffed during normal office hours, five days a week.