The program, said to mark the first time the manufacturers, suppliers and distributors have combined for such a cooperative effort, has been approved by the National Institute for Automotive Service Excellence. The curriculum will include classroom training and hands-on work experience at heavy duty dealerships and parts distributors, along with elective courses in management, salesmanship, English, math and science. For more information, contact Owens Community College, PO Box 10,000, Toledo, OH 43699-1947.
Next to finding and retaining technicians, one of the biggest challenges fleets face is keeping technicians trained. One solution? Bringing more technology into the shop — specifically augmented reality (AR) and virtual reality (VR).