Mitchell 1 unveiled the latest enhancement to its TruckSeries truck repair software suite, 1Search Plus, during a press conference held during the American Trucking Associations’ Technology & Maintenance Council 2019 Annual Meeting & Transportation Technology Exhibition.
The 1Search Plus interface now incorporated into TruckSeries streamlines a technician’s job with an easy-to-use graphical design and consolidated information to help them work more efficiently. The advanced search technology scans the database of Mitchell 1 content and returns only the specific information the technician needs to make the necessary diagnosis and repair.
"The technician enters a symptom or a code based on the component into the search field, fuel injector, for example, all the information based on the make and model year for that injector opens," said Kristy LaPage, business manager for the Mitchell 1 commercial vehicle group.
All information relevant to the selected vehicle is assembled and delivered in a single location without any unnecessary and time-consuming navigation.
“1Search Plus is the most dynamic improvement Mitchell 1 has made to TruckSeries to date and is specifically designed to save technicians time,” said LePage. “This advanced search engine captures all the information the technician needs when diagnosing and repairing a vehicle and delivers it to them in one place in a familiar format. We’re confident this latest enhancement to our repair software will get trucks back on the road sooner which is the goal of every commercial vehicle operator.”
With 1Search Plus, the technician can select the vehicle he or she is working on, enter a search term for the type of repair required, and 1Search Plus returns information in a unique graphical card format, bringing together all relevant information in a user-friendly layout. Content is categorized into the following cards:
- Specifications - Vehicle specifications
- Testing - Test procedures
- Component Connector - Connector view and pin-outs
- Component Location - Component location diagrams
- Component Operation - Component operation and description
- Wiring Diagrams - Wiring diagrams
- Diagrams - Images and exploded views
- Remove & Replace - R&R procedures
- After Repair Info - Post repair testing and validation
- Labor - Labor time
"All the component diagrams feature not just line drawings but actual photographs," said LePage said. "We collect customer supplied photographs from around the country, enhance the photos and add call-outs in-house for a real-world view of the component. Very useful if the tech isn't familiar with the vehicle or component and it cuts down on time researching the problem."
Key features and benefits of 1Search Plus include:
- The graphical card format is intuitive and easy-to-navigate.
- Results are more targeted, so technicians can spend less time scrolling as data is now categorized into more specific cards.
- Cards populate only if there is relevant information, so technicians only see information for the results they need.
Mitchell 1’s TruckSeries is a comprehensive repair information software suite available for Class 4-8 trucks, providing a one-stop, single log-in, all-makes data resource for mechanical labor estimating, diagnostic trouble code procedures and comprehensive repair information, all packaged into a single application.
TruckSeries is integrated with Manager SE Truck Edition, Mitchell 1’s truck shop management software that delivers an end-to-end solution for every step of the repair process.