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Eaton Expands IntelliConnect Remote Diagnostic Capabilities

Eaton has added Platform Science integration to its IntelliConnect remote diagnostic platform.

Eaton IntelliConnect portal on laptop screen.

By incorporating Platform Science Fleet Solutions telematics data, Eaton now offers these advanced diagnostics to a broader range of users, enhancing the value for its customers. 

Photo: Eaton

2 min to read


Eaton’s Mobility Group today announced the addition of Platform Science as a new telematics service provider for its IntelliConnect remote diagnostic technology for automated transmissions.

The company said this strategic integration will significantly expand the reach of IntelliConnect, meeting the growing demand from customers for enhanced diagnostic capabilities.

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Data Integration for a Wider Range of Users

Platform Science Fleet Solutions will provide customer vehicle data to enable Eaton’s IntelliConnect solution.

IntelliConnect provides near real-time monitoring of vehicle fault codes, enabling fleets to effectively prioritize critical events. 

Eaton said the system delivers accurate and comprehensive action plans from technical experts, reducing unplanned downtime and accelerating the diagnosis of necessary repairs. 

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By incorporating Platform Science Fleet Solutions telematics data, Eaton now offers these advanced diagnostics to a broader range of users, enhancing the value for its customers. 

“Fleet operators using IntelliConnect have found great value in the platform,” said Nathan Schuler, director of sales, Eaton Cummins Automated Transmission Technologies. “With the integration of Platform Science Fleet Solutions, we are responding directly to our customers’ requests for more choices in vehicle data providers. This addition not only broadens our user base but also strengthens our commitment to providing cutting-edge solutions that optimize fleet operations.”

More Maintenance Options and Flexibility

Platform Science’s telematics capabilities will complement IntelliConnect’s diagnostic features, offering fleet operators more options and flexibility. Eaton said this integration ensures that fleet managers can access critical vehicle data seamlessly, allowing for better decision-making and maintenance planning.

Eaton said its ongoing mission is to enhance fleet efficiency and reliability. By partnering with leading telematics providers like Platform Science, Eaton continues to innovate and deliver solutions that meet the evolving needs of the transportation industry. 

Looking ahead, Eaton said it aims to integrate additional telematics service providers to further expand the capabilities and reach of IntelliConnect.

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