Progressive Introduces Heavy Truck Roadside Assistance Coverage

Progressive Insurance is offering heavy truck roadside assistance as optional coverage to its commercial auto customers. The company said it is a direct response to market research and coverage needs and will help cover the cost of towing and labor at the site of disablement.

In collaboration with TTN Fleet Solutions, which operates a network of heavy-duty service providers, Progressive can offer roadside assistance coverage in most policy states to commercial auto customers with heavy vehicles, including tractor-trailers, dump trucks, straight trucks, and more. 

"We are bringing this top-requested offering to market to help customers overcome challenges on the road in a time of need and get them back on the road as soon as possible," said Peter Niro, truck product development manager at Progressive Insurance.

Covered customers will call Progressive's roadside assistance number to connect with TTN Fleet Solutions, which will dispatch a qualified service provider to the site of disablement.

The heavy truck roadside assistance coverage can be used throughout the United States and in 10 Canadian provinces regardless of the policy state, and the plan is available to local, regional, and long-haul truckers. 

Coverage Details

• Covers up to $500 in labor at the site of disablement and up to $5,000 in towing to the nearest qualified repair facility for the insured vehicle and attached trailer ($250 deductible applies at time of service).
• Covers insured vehicle and the attached trailer.
• Covers mechanical or electrical breakdown, battery failure, flat tire, lock-out, insufficient fuel/fluid, or entrapment in snow, mud, water, or sand within 100 feet of a road.
• Covers up to three roadside incidents per insured vehicle per six-month period.

Heavy truck roadside assistance coverage is available for eligible customers and vehicles in most policy states, with plans to be available across the continental United States including Alaska by the end of 2023. In policy states where available, all heavy vehicles covered by Progressive Commercial are eligible except motorhomes, ice cream trucks, and buses. 

For more information, visit https://www.progressivecommercial.com/claims/heavy-truck-roadside-assistance/.