This is the first year Yamaha has given this award.
"We have worked with Southeastern Freight Lines for more than 10 years and we recognize their high performance when working with Yamaha Motor Corp. U.S.A. and its unique transportation needs," said Richard Benavides, transportation manager in the logistics division.
Southeastern's formal Quality Improvement Process motivates employees to continuously improve to satisfy customers. This process, which consists of training programs, various teams such as recognition teams and individualized quality workgroups, frequent strategic planning meetings, and the use of statistical process control, was established to eliminate costly waste and errors and create a better value for customers.
"We took the extra step to help resolve issues at pool distribution, and Yamaha found this to be above and beyond what any other carrier had provided them," said Lisa Davis, National Account Manager at Southeastern Freight Lines.