"Rail/Intermodal Service Provider" by Logistics Management magazine in its 25th annual "Quest for Quality" survey. The 2008 honor marked the seventh time in the past eight years that Triple Crown was rated the best in the rail/intermodal category.
The survey instructed qualified buyers of logistics services to rate carriers in five key criteria: On-time Performance, Value, Customer Service, Information Technology, and Equipment & Operations. The evaluation itself is a weighted measurement and takes into account the importance attached to each attribute.
The magazine's editorial staff had high praise for Triple Crown performance and referred to the company's weighted score as "inspiring ... one of the best overall scores in our entire 2008 survey." The article continued, "Triple Crown topped all winners in this category in On-time Performance, Value, and Customer Service, and posted a remarkable [score] in Equipment & Operations."
Logistics Management's research group received more than 6,000 responses to this year's survey. The results were announced in the August issue of the magazine, and awards will be presented at the Council of Supply Chain Management Professionals annual conference in Denver in October.
Triple Crown Services Company provides bimodal, truckload transportation services to customers throughout the eastern two-thirds of the United States and to areas of Canada. The company manages over 7,500 RoadRailer trailers from terminals in twelve U.S. cities and Toronto, Canada.
Triple Crown began operations in 1986 and expects to deliver over 300,000 truckloads of freight in 2008. The company employs nearly 300 logistics professionals and has two Fort Wayne, Ind., facilities, its headquarters and a terminal/maintenance facility.
Triple Crown RoadRailer trailers are a hybrid combination of both over-the-road and on-the-rail transportation. Truckload freight is picked up from shippers and driven to Triple Crown terminals where the trailers are set on railroad wheels, called bogies. The assembled trains then travel to the destination terminals, where the trailers are hitched to
tractors and delivered.