UPS Reinstating Guarantees
UPS is reinstating its domestic money-back delivery guarantees starting with packages picked up today
UPS is reinstating its domestic money-back delivery guarantees starting with packages picked up today.
The decision follows the resumption of air operations on Friday, both in the United States and on international routes. Air travel was halted by the Federal Aviation Administration last week following the terrorist attacks on America.
The money-back guarantees will not apply to packages destined for certain areas of Manhattan closed by the city of New York, or to portions of Washington, D.C., in and around the Pentagon. UPS plans to reinstate international guarantees once all of its airport gateways around the world finish compliance with Federal Aviation Administration standards.
Throughout the week, UPS's extensive ground network operated normally, even as it expanded to keep air express packages moving.
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