Paccar Parts now offers guaranteed, national pricing, customized reporting and centralized billing for fleet customers through Kenworth PremierCare and Peterbilt TruckCare services
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The new fleet-service program was introduced through all participating dealers in the U.S. and Canada, with the help of Multi Service Corporation of Overland Park, Kansas.
"Currently, fleet customers receive several statements from different dealers or dealership groups," said Mike Kuester, general sales manager for Paccar Parts. "Then someone from their organization must reconcile those statements with several or more invoices, which can be tedious and time-consuming."
Fleet customers can receive one statement that contains all invoices from all of their servicing Paccar Parts dealers. The service also includes the option of receiving regional statements or statements sent to their individual terminal locations.
"Now, fleet customers will be able to set up single accounts in which they can centralize their purchasing for parts and service," Kuester said.
The new service is available through a web portal, which provides tracking information on orders and reports.
"With Web reporting, dealers and customers can view invoice details of parts and service activity at the local or national level after each transaction," Kuester said.
More info: www.paccar.com/parts
