LAS VEGAS -- GuardDog Connect, Mack’s integrated diagnostics and telematics product, is now standard in all Mack TerraPro cabover trucks equipped with a Mack MP engine, the company announced Tuesday at the World of Concrete show.
GuardDog Connect monitors fault codes that could potentially shut down a truck or lead to an unplanned visit to the dealer, the company explained. It quickly diagnoses problems and automatically schedules dealer repairs, and confirms that needed parts are in stock and ready to install, all while the truck is still on the job.
“Customers responded so favorably to GuardDog Connect that we extended the solution to all our TerraPro Cabover models equipped with a Mack engine,” said Stephen Roy, president of Mack Trucks North America.
Mack made GuardDog Connect standard on TerraPro concrete pump chassis in 2015 and said it was the first OEM in the industry to offer proactive support service for pump applications. GuardDog Connect has been standard on the Mack Pinnacle, Mack Granite and Titan models since 2013.
Mack extended the product to TerraPros after receiving positive response from customers using it on the other truck models. Aside from a concrete pumper chassis, TerraPros can be configured for applications like dump, mixer and refuse collection.
Mack TerraPro cabovers equipped with Mack engines and standard GuardDog Connect are available for order.