MENU
SEARCHA one-time PIN designed to prevent fuel card fraud is the latest feature for the Multi Service Fuel Card app.
The new one-time PIN feature is available now in the Multi Service Fuel Card mobile app on iOS and Android.
Photo: Multi Service Fuel Card
Multi Service Fuel Card has added a One-Time PIN (OTP) security feature integrated into its mobile app to guard against fuel card fraud.
The FBI estimates that card-skimming costs financial institutions and consumers more than $1 billion each year. According to FICO, the number of cards compromised due to skimming jumped 77% in 2023 compared to 2022.
OTP sends cardholders a unique time-sensitive PIN through the Multi Service Fuel Card mobile app to authorize transactions at the pump.
Unlike traditional static PINs, One-Time PINs are generated on the fly and expire quickly, making it virtually impossible for criminals to reuse intercepted data.
The OTP feature requires an iOS or Android device to operate but is not reliant on Wi-Fi access.
“We’ve run a pilot to ensure OTP delivery and point of sale authorization are reliable, fast and effective across the entire merchant network,” explained Ron Gunderson, Senior Director of Product and Technology.
“This update reflects our commitment to protect our cardholders from ever-evolving threats by delivering secure solutions without compromising ease of use.”
The new OTP feature is available now in the Multi Service Fuel Card mobile app on iOS and Android. The feature will be enabled by default for all new Multi Service Fuel Card accountholders. Existing customers can enable it via their account settings.
Along with the OTP roll-out, the latest version of the Multi Service Fuel Card mobile app includes access to recent transactions and AR info for fleet owners leveraging the fuel card.
Users of the app who are not cardholders can still leverage the application to identify truck stops along their route with visibility to retail fuel prices and available amenities at each stop.
The latest version includes biometric security on Apple and Android devices for easy login.
Multi Service Fuel Card was founded in 1978 by a former over-the-road truck driver who believed there had to be a better way to pay for fuel than a pocket full of cash. Accepted at over 8,900 truck stops of all sizes across the U.S. and Canada, since 2021, Multi Service Fuel Card has been a wholly owned portfolio company of Shell USA.
Range Energy said its production-ready eTrailer system proved it can boost stability, safety, and efficiency in sub-zero winter conditions as the company moves toward scaled deployment.
Read More →
Is your company a leader in sustainability efforts among trucking fleets? If so, Heavy Duty Trucking's editors want to hear from you.
Read More →
Watch to learn how Deflecktor's new wheel cover design is taking a simpler approach to aerodynamics, with an eye toward making it more practical for both trucks and trailers.
Read More →
Aerodynamic wheel covers can deliver small but meaningful fuel-economy gains for fleets, and Deflecktor says its latest design aims to make the technology easier and more affordable to deploy.
Read More →
When diesel prices are as volatile as they've been in 2026, it makes it tough for trucking fleets to plan and control costs. Breakthrough Fuel's Jenny Vander Zanden has insights on near-term savings strategies.
Read More →
Practical steps fleets can take to manage fuel costs, from purchasing strategies to driver behavior.
Read More →
Prices jumped another 24 cents in a week, with California topping $7.50 and new data showing fleet fuel costs may already be at record levels.
Read More →
Hydrogen combustion engine trucks will be especially suitable over longer distances and in regions where there is limited charging infrastructure or time for recharging of battery-electric trucks, according to the company.
Read More →
By joining Daimler Truck and Volvo, Toyota brings fuel cell expertise to a joint effort aimed at making hydrogen viable for heavy-duty transport.
Read More →Trucking operators are slowing speeds, cutting empty miles, and declining unprofitable freight as diesel costs continue to rise due to conflict in the Middle East.
Read More →
