The entire process of  IntelliTrans Kiosk is self-service – from arrival at the facility to being called in for loading via text/push notification.  -  Photo: IntelliTrans

The entire process of  IntelliTrans Kiosk is self-service – from arrival at the facility to being called in for loading via text/push notification.

Photo: IntelliTrans

IntelliTrans introduced a functionality within the IntelliTrans Transportation Management System mobile app that allows truck drivers entering a facility to follow loading instructions while in the cab.

By eliminating the need for drivers to get out of their cabs or wait in line for loading instructions, the new Kiosk feature improves driver safety, speeds up the check-in process and reduces on-site time.

The entire process is self-service – from arrival at the facility to being called in for loading via text/push notification.

“Previously, the guard in a guard shack had to look at [their] clipboard to validate whether a particular truck should be on the property,” said Brian Cupp, director of operations at IntelliTrans, in a press release. "Guards needed to validate that the driver was with the right company with the correct load and that the driver could check-in. With Kiosk, the guard knows this information before the truck arrives, allowing [them] to wave the driver into the yard without the driver having to stop and get out of the truck.”

The warehouse personnel preparing shipments also see when a truck is approaching the facility prior to check-in. This provides advanced confirmation of the required product staging.

As part of the check-in process (which can only be performed in the IntelliTrans mobile app when the driver’s GPS coordinates confirm they are on-site), drivers review and acknowledge gate agreements, safety requirements, shipment details, and provide an e-signature, all of which is sent to the customers’ ERP through an API.  This supports corporate audit initiatives and expedites the entire process, according to the company.

The Kiosk can also be used inside the gatehouse on a tablet or mounted in a weatherproof enclosure at the gate, allowing drivers to enter information while in their cab without the app.

The IntelliTrans Kiosk also features the following:

  • Pictorial instructions, such as personal protective equipment requirements while on-site.
  • Wireless interface to industrial lighted signage, providing drivers a real-time view of their position in line and instructions to move from waiting areas.
  • Direct call-in of drivers from forklift operators using the IntelliTrans TMS Dock Schedule, which updates the signage and notifies drivers through push notifications (when using the app) and text messaging (when using the fixed kiosk)
  • Multi-language capability.

“The IntelliTrans Kiosk has also reduced waiting time by rewarding appointment time compliance. The call-in queue prioritizes on-time pickups, and since scheduling, arrival, check-in, and on-site movements are all controlled from one platform, good behavior is rewarded,” said Brian Flint, global director of product management at IntelliTrans.. “Paperwork has been reduced, documentation is digitized, and all parties enjoy a better experience.”

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