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Outsourcing

Commentary: Basic Rules Can Ensure Repair Costs Are Contained

No matter where your outsourced maintenance is performed, it’s important to follow some basic rules when obtaining estimates, authorizing repairs, and before issuing payment on any invoice.

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How Fleets Are Looking to Outsource Maintenance and Repairs

Fleets say they want to outsource more of their maintenance and repair, but continue to do much of it in-house as they try to find service providers that can meet their needs.

Commentary: Finding a Good Fit When Selecting a Service Provider

For outsourcing to be successful the fleet has to find a provider that is a good fit for its operation. While there is no quick formula you can use to find the perfect company, there are some actions you can take that will get you close to finding the service provider that will mesh best with your operation, writes Aftermarket Contributing Editor Denise Rondini,

Evaluating Options for Outside Service

Turnaround time, competency of technicians, and cost are just a few of the factors that go into a fleet’s decision to outsource maintenance and repair.

Reports: The Final Piece of the Outsourcing Equation

One concern fleets have when considering outsourcing their maintenance and repair is that they will lose control over that portion of their operation. Paying attention to reporting can help address that fear.

8 Ways to Make Outsourcing Work For You

Many fleets have tried outsourcing, only to bring their maintenance and repair work back in house because of negative experiences. But that doesn’t have to be the case.

5 Reasons to Outsource your Tire Maintenance

Tire maintenance is like preparing a fine meal. Unless you really like cooking and are very good at it, it's far easier – and safer sometimes – to visit a nice restaurant. Here are five reasons you might want to consider outsourcing your tire work.

How to Use Outsourcing to Focus on What Makes Your Distributorship Unique

Do you think of outsourcing as something to be done because you simply can't get everything done you need to? If so, you may be missing an opportunity to think strategically and use outsourcing to help you focus on the "magic dust" that makes your business unique.

Service Survey: Fleets Say They Want to Outsource More

Fleets continue to say they want to outsource more service work, but they've been saying that for a while, and the actual amount of oursourcing has remained pretty stable, according to surveys done by MacKay & Company, a market research and consulting firm specializing in heavy-duty equipment.