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SEARCHPeterbilt and Kenworth's remote diagnostics subscriptions can now be managed online through the Paccar Solutions Portal.
Using the existing Paccar Solutions Portal access online, customers can monitor, manage and renew their Smartlinq and TruckTech+ subscriptions.
Photo: Peterbilt
Peterbilt and Kenworth's remote diagnostics subscriptions can now be managed online through the Paccar Solutions Portal.
Using the existing Paccar Solutions Portal access online, customers can monitor, manage and renew their Smartlinq subscriptions. Payments can now be made directly via credit card or ACH draft within the portal.
Smartlinq offers remote diagnostics technology that monitors over 800 diagnostic codes and provides real-time service alerts and recommendations. The system automatically sends email warning notifications, as well as the location of the nearest three Peterbilt dealership locations. Smartlinq also helps streamline service and maintenance, Peterbilt officials said in a press release.
Smartlinq is standard on Peterbilt Class 8 trucks and optional on Peterbilt’s line of new medium-duty trucks. Peterbilt has more than 100,000 trucks on the road today currently enrolled with fleet and truck operators with an active Smartlinqsubscription.
By logging into Paccar Solutions, Kenworth customers can renew their Kenworth TruckTech+ subscriptions, manage payment options and monitor subscription expiration dates for all their trucks. They also can manage subscriptions for trucks that will be added to their fleet in the future.
Kenworth TruckTech+ enhances vehicle diagnostics by providing real-time engine health information to fleet managers and Kenworth dealers to help optimize truck uptime and productivity, and enables fleets to track the location of their Kenworth trucks.
Kenworth TruckTech+ is standard on Class 8 Kenworth trucks equipped with Paccar MX engines and Cummins diesel and natural gas engines.
The system is optional when purchasing new Kenworth T180, T280, T380 and T480 medium-duty conventional models equipped with a Paccar PX-7 or Paccar PX-9 engine. The T280, T380 and T480 also offer the remote diagnostics system when specified with a Cummins Westport L9N natural gas engine.
As of October 2022, there are more than 130,000 trucks in the U.S. and Canada enrolled in Kenworth TruckTech+.
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