Online Holiday Shopping Holds Strong - Zogby Poll
More than three in four Internet users plan to do as much or more of their holiday shopping online this year as they did last year - even though many plan to cut back on overall spending
More than three in four Internet users plan to do as much or more of their holiday shopping online this year as they did last year - even though many plan to cut back on overall spending.
That news came from a new AOL Shopping/Zogby Interactive poll of Internet users in the top 20 U.S. markets. AOL Shopping commissioned Zogby International to conduct the poll to get a snapshot of Internet users' holiday spending plans.
Overall, 74 percent of poll respondents plan to do at least some holiday shopping online and a considerable number (26 percent) plan to spend at least half of their holiday shopping dollars online. Top online purchases: books, music or movies (57 percent); clothing, shoes and accessories (32 percent) and gift cards (23 percent).
The survey found that more than a third of holiday shoppers in these cities plan to cut back their gift-buying budget this year. The main reasons cited were: lower income this year (28 percent), general economic concerns (25 percent) and increasing energy prices (19 percent). Forty five percent plan to spend under $500, and only 16 percent plan to spend more than $1,000 on holiday gifts this year.
Even if they choose to purchase an item at a retail store instead of online, a majority of shoppers (69 percent) in these cities plan to use the Internet to browse or check prices before heading to the store.
"The poll findings are a clear indication that consumers, on tighter budgets this holiday season, recognize the many benefits of shopping online, including the ability to save time and money," said Robert Hayes, VP/GM of AOL Commerce. "Online comparison shopping - whether from your home computer or from your mobile phone - will continue to grow as an essential element of any holiday shopping plans."
According to the poll, more than 70 percent cite convenience and time saving as a primary reason for shopping online. Other top reasons include: easy comparison shopping (40 percent), free shipping (35 percent) and the ability to get products not available in local stores (35 percent).
Seven out of 10 Internet users in all 20 cities said they are more likely to shop at web sites that offer free shipping compared to those that do not. And most big-city Internet users to expect web sites to offer special discount codes for items during the holiday season.
Finally, the survey showed that consumers are warming to the concept of using their mobile phone's Internet features to comparison shop while on the go - more than 40 percent of respondents who have used their mobile phone to access the Internet have used the feature to comparison shop online or to find a retail location.
The interactive poll surveyed respondents from Nov. 2-12, 2007, in the nation's top 20 Direct Market Areas - New York, Los Angeles, Chicago, Philadelphia, Boston, San Francisco, Dallas, Washington D.C., Atlanta, Houston, Detroit, Tampa, Seattle, Phoenix, Minneapolis, Cleveland, Miami, Denver, Sacramento, and Orlando.
For a complete methodological statement on this survey, please visit: www.zogby.com/methodology/readmeth.dbm?ID=1234.
More Fleet Management

Jamie Hagen Gets Real About Running a Small Fleet in an Uncertain Economy
Small fleet owner Jamie Hagen says new legal risks, volatile fuel prices, and a changing freight market are forcing small carriers to rethink how they operate -- and what they can afford.
Read More →Jamie Hagen Gets Real About Freight, Fuel Prices, Safety, and Small-Fleet Survival
Running a small trucking fleet right now isn’t easy, especially right now. And Jamie Hagen doesn’t sugarcoat it.
Read More →Jamie Hagen Gets Real About Freight, Fuel Prices, Safety, and Small-Fleet Survival
Running a small trucking fleet right now isn’t easy, especially right now. And Jamie Hagen doesn’t sugarcoat it.
Read More →
Data Lock‑In or Integration Lock‑Out?
Data fragmentation is costing dealerships, OEMs, fleets, and upfitters millions. Here’s why interoperability may be the fix the trucking industry needs.
Read More →What Trucking Fleets and Brokers Need to Know About This Supreme Court Case
In May, the U.S. Supreme Court ruled that freight brokers can be held liable for damages if a truck they have contracted with is involved in an accident. Listen as this transportation attorney breaks down the ruling and its implications for the trucking industry.
Read More →
The Trucking Industry’s Threat Intelligence Gap
The trucking industry has no shortage of cybersecurity reports and cargo crime statistics. What it lacks is timely, operational intelligence that fleets can actually use.
Read More →
Truck Crash Rates Are Down. So Why Do Insurance Costs Keep Rising?
ATRI’s latest research points to litigation, social inflation, and soaring claims costs as key drivers behind record-high liability premiums for trucking fleets. But there are things motor carriers can do.
Read More →
ATA Truck Tonnage Holds Steady in April at Highest Levels Since 2022
ATA’s For-Hire Truck Tonnage Index was unchanged in April after a strong March gain, with freight volumes remaining at their highest levels since late 2022.
Read More →
Fleetworthy Launches Connected Platform for Fleet Readiness Across Safety and Compliance, Toll Management, and Weigh Station Bypass
Fleetworthy has unveiled three major product launches it says mark a new era in fleet readiness.
Read More →Behind the SCOTUS Broker Ruling Part 1
Transportation attorney Greg Feary breaks down the recent Supreme Court decision that brokers can be held liable for damages in truck accidents and what it means for the trucking industry going forward.
Read More →
