Driver distraction, from cell phone use to dispatching devices, was involved in 100 percent of commercial vehicles crashes in a recent study.
In addition, driver distraction was involved in 81 percent of safety-critical events, which includes not only crashes but also other events such as lane deviations, according to a study on driver distraction in commercial vehicle operations conducted by the Virginia Tech Transportation Institute.
"Is distraction an issue? Absolutely," said Richard Hanowski, director of the center for truck and bus safety at Virginia Tech.
Hanowski, along with the Federal Motor Carrier Safety Administration, which sponsored the study, presented the findings and made recommendations to the trucking industry in a webinar Wednesday.
Using in-cab video taken from about 200 truck drivers and about 3 million miles of driving, the institute analyzed and measured the impact of driver distraction on crashes and other performance errors by looking at the types of tasks drivers were doing and what their eyes were focused on.
The study found that tasks such as text messaging and dialing while driving posed the most risk. Out of a span of six seconds, drivers' eyes were looking off of the forward roadway for about five seconds while texting in the middle of a critical event, the data showed. On average, drivers who were dialing a cell phone during a critical event took their eyes off the forward roadway for about four seconds at a time. Dispatching devices were also distracting during critical events, drawing drivers' eyes for about four seconds.
While text messaging and dialing were key distraction tasks, the act of talking or listening to devices actually had a protective effect. Talking actually reduced the risk because it helped drivers to stay alert, Hanowski said. "It was the dialing component of the cell phone, or the texting if you will, that was really where the risk was associated with," he said during the webinar.
The risks associated with driver distraction in trucks turned out to be more so than in previous studies involving cars. Perhaps this is because trucks are more difficult to maneuver, and cell phone text messaging has become more prevalent in recent years, Hanowski said. Either way, as technologies become more advanced and require more attention, "I expect that distraction-related crashes are only going to increase," he said.
Hanowski offered these recommendations to carriers when addressing the distraction issue:
* Implement education to emphasize the importance of having eyes forward and scanning the surroundings.
* Non high-tech activities, such as reading, writing and mapping, can also be risky distractions.
* Consider enforcing policies such as no texting or other use of in-vehicle devices.
* Encourage drivers to avoid manual dialing and the use of dispatching devices on the
road.
* Inform drivers that talking is permitted. It can help keep them alert.
* Look into dispatch devices that include Bluetooth capabilities, voice activation or lockout features.
* Conduct research on some of the other protective effects of certain tasks.
* Support regulation related to driver distraction, such as the text messaging ban or hands-free requirements.
For other driving tips, go to www.fmcsa.dot.gov/about/outreach/education/driverTips/index.htm.
To download a copy of the webinar presentation, visit www.fmcsa.dot.gov/facts-research/media/webinar-09-06-03-slides.pdf.
Driver Distraction Related to Truck Crashes
Driver distraction, from cell phone use to dispatching devices, was involved in 100 percent of commercial vehicles crashes in a recent study
More Safety & Compliance

Fleetworthy and HAAS Alert Expand Partnership Stopped Truck Protection Alerts
Fleetworthy and HAAS Alert expanded their partnership to deliver real-time digital alerts that warn motorists when commercial trucks are stopped roadside and notify truck drivers when approaching emergency responders.
Read More →
New Entrants, Chameleon Carriers, and Safety: Is It Too Easy to Start a Trucking Company?
More than 100,000 new trucking companies enter the industry each year, but regulators manage to audit only a fraction of them. That churn creates opportunities for inexperienced startups — and for “chameleon carriers” that shut down after safety violations and reappear under new identities. Read more from Deborah Lockridge in this commentary.
Read More →
Mack Introduces Mack Protect Collision Mitigation System for MD Series
Mack Trucks has expanded its proprietary Mack Protect collision mitigation platform to the Mack MD Series, bringing heavy-duty safety technology to medium-duty trucks operating in urban and regional environments.
Read More →
Smarter Maintenance Strategies to Keep Trucks Rolling
In today’s cost-conscious market, fleets are finding new ways to get more value from every truck on the road. See how smarter maintenance strategies can boost uptime, control costs and drive stronger long-term returns.
Read More →
Bison Transport, Mill Creek Motor Freight Win TCA Fleet Safety Awards Grand Prize
Two Canadian fleets earned the Grand Prize in the Truckload Carriers Association’s 2025 Fleet Safety Awards, recognizing the industry’s top safety performance based on accident frequency and safety programs.
Read More →
CVSA Issues New Inspection Guidance on ELD Tampering, False Logs
New guidance for commercial vehicle inspectors distinguishes between more traditional logbook violations and tampered ELD data that can result in mandatory 10-hour out-of-service orders.
Read More →
FMCSA Reinstates Field Warrior ELD to Registered Device List
One electronic logging device has been reinstated to the FMCSA's list of registered ELDs.
Read More →
Daimler Truck North America Adds 360-Degree Exterior Camera System to Vocational, Medium-Duty Trucks
Daimler’s new factory-installed system integrates side and forward-facing cameras with in-cab touchscreen to improve jobsite visibility and reduce upfit complexity.
Read More →
Kodiak Integrates HAAS Alert’s Safety Cloud into Autonomous Trucking Platform
Kodiak has integrated HAAS Alert’s Safety Cloud platform into its autonomous vehicle control system to send real-time digital hazard alerts to nearby motorists.
Read More →
The New Cargo Theft Playbook — And How Fleets Can Fight Back
Cargo theft has shifted from parking-lot break-ins to organized international schemes using double brokering, phishing, and even spoofing tracking signals. In this HDT Talks Trucking video podcast episode, cargo-theft investigator Scott Cornell explains what’s changed and what fleets need to do now.
Read More →
