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Aftermarket Contributing Editor
Denise Rondini is a respected freelance writer in the transportation industry, she has covered the aftermarket and dealer parts and service issues since 1982. Now, she covers those areas exclusively for Heavy Duty Trucking and TruckingInfo.com.
She pens a monthly column, as well as maintenance features in Heavy Duty Trucking magazine.
Rondini is the recipient of two Jesse H. Neal Honors.
You might want to consider having someone put “fresh eyes” on your processes and procedures.
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In a recent survey, most fleets averaged a breakdown every 9,136 miles but the best-in-class fleets had breakdowns every 33,809 miles. So what are they doing different?
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The last line of defense a fleet has in proper parts purchasing is the person selling the part. That's why relationships still matter, says Aftermarket Contributing Editor Denise Rondini.
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How e-commerce, consolidation, new competition, and technology and integration are changing the aftermarket.
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No matter where your outsourced maintenance is performed, it’s important to follow some basic rules when obtaining estimates, authorizing repairs, and before issuing payment on any invoice.
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Connectivity, spec’ing trends, market disruptions, and market conditions are among the issues challenging dealers and their customers. We got insights from the nominees for the Truck Dealer of the Year award, presented by American Truck Dealers, Heavy Duty Trucking, and Procede Software.
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If you want a better technician training ecosystem, sometimes you have to go out and make it happen. That's what some manufacturers created in California's Central Valley.
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The growth of fewer but larger dealership groups could be the catalyst for more dealer-vendor partnerships, says Aftermarket Contributing Editor Denise Rondini.
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3D-printed parts could be one of the biggest trends in 2018 and beyond. We could see a future where every supplier in some capacity will have an additive manufacturing program, says Aftermarket Contributing Editor Denise Rondini.
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When asked to name one disrupting force in the truck parts aftermarket all members of a panel of aftermarket executives said technology whether on the vehicle, in the shop or in back office.
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