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Aftermarket Contributing Editor
Denise Rondini is a respected freelance writer in the transportation industry, she has covered the aftermarket and dealer parts and service issues since 1982. Now, she covers those areas exclusively for Heavy Duty Trucking and TruckingInfo.com.
She pens a monthly column, as well as maintenance features in Heavy Duty Trucking magazine.
Rondini is the recipient of two Jesse H. Neal Honors.
In 2017 the U.S. aftermarket for Class 6-8 trucks and trailers grew to $30.4 billion and it could be poised for growth through 2022.
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Fleets say they want to outsource more of their maintenance and repair, but continue to do much of it in-house as they try to find service providers that can meet their needs.
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At the Heavy Duty Aftermarket Dialogue in Las Vegas, industry executives shared their thoughts on the changes they see in the heavy-duty aftermarket.
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Giving the keynote address at Heavy Duty Aftermarket Week, Josh Linkner, author and founder of Detroit Venture Partners, shared his five core mindsets of innovators.
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With three generations currently in the workplace, practices that help you motivate one generation may not work on another.
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Steve Crowley, who retired as president and CEO of Vipar Heavy Duty in 2016, was inducted into the Aftermarket Industry Hall of Fame during Heavy Duty Aftermarket Week in Las Vegas.
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Partnerships are important because they can meet our needs for certainty, variety, significance, connection, growth and giving, said Thomas Nestor, founder of Leadership Today at Heavy Duty Aftermarket Week.
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“Customer service is transactional,” said Colin Gold, owner of Gold Level Hospitality, during Heavy Duty Aftermarket Week. “What you really want to do is create a fan culture.”
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Truckable Economic Activity is expected to continue at its current pace, according to Dr. Bob Dieli, president and founder of RDLB Inc., speaking at Heavy Duty Aftermarket Dialogue in Las Vegas.
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While globalization has been around for some time, it’s affecting the commercial truck market more than ever before, according to a session at Heavy Duty Aftermarket Dialogue in Las Vegas Monday.
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