Heavy Duty Trucking Logo
MenuMENU
SearchSEARCH

Commentary: What Do Dealer-Vendor Partnerships Mean for Fleets?

The growth of fewer but larger dealership groups could be the catalyst for more dealer-vendor partnerships, says Aftermarket Contributing Editor Denise Rondini.

Denise Rondini
Denise RondiniAftermarket Contributing Editor
Read Denise's Posts
March 15, 2018
Commentary: What Do Dealer-Vendor Partnerships Mean for Fleets?

Denise Rondini

3 min to read


Although they aren’t the first dealership to do it, Steve Dupuis, COO of Summit Truck Group, believes dealers partnering with suppliers is likely to gain traction going forward.

Denise Rondini

Late last year, Summit announced a strategic partnership with Fontaine Fifth Wheel. Under the terms of the partnership, Fontaine will be the exclusive supplier of fifth wheels for all stock trucks ordered by Summit, and will also be the standard fifth wheel on retail sales, “unless the customer specified another brand,” Dupuis says.

Ad Loading...

The dealership’s management decided to “take a look at how we go to market and how we could leverage scale with Tier 1 vendors that share the same customer service philosophy and approach to business we do.”

He says the dealership decided to “strike a relationship that was a little more formal than the typical dealer Tier 1 vendor relationship.” Typically, Tier 1 suppliers have relationships with the truck OEMs, but not with the dealers themselves.

Dupuis says the dealership looked at how it could work with Fontaine to leverage economies of scale “to get better pricing, better warranty and some type of service agreement.”

Summit customers benefit from discounted prices with better service. “We have parts stocked at all our locations and have a preferred service agreement with Fontaine whereas if a fleet has a unit down, Fontaine will overnight parts, components and even a whole fifth wheel to us or the customer to get them up and running again.” Summit operates 27 full-service locations and five parts and service locations in eight states.

Basically the customers get “a better product, at a better price with better service,” Dupuis says. “Once we tell them the story, I think the vast majority of customers are going to see the benefit of these kinds of relationships.”

Ad Loading...

The benefit to Fontaine is more sales and increased market share. “It’s a win-win-win,” Dupuis says.

While the Fontaine partnership is the first one the dealership has with a Tier 1 supplier, it is not likely to be the last. Three to five additional partnerships are in the works, and Summit expects to make announcements about them later this year. “We want to partner with premiere vendors. We are not looking for cheap aftermarket solutions from lesser brands,” he says.

Dupuis, who began selling trucks in 1986, says that while dealerships have always had to adapt to change, he has never seen a time when there were so many potential changes coming to the market. In addition, the trend has been for dealers to get larger. He believes the industry is on the cusp of seeing more dealership mergers in the next three years. “OEMs have it on their radar screens, and we are about to enter a period of a lot of transfer of dealership ownership.”

The growth of fewer but larger dealership groups could be the catalyst for more of these dealer-vendor partnerships. As vendors realize that certain dealer groups control large portions of an OEM’s sales, Dupuis says, “vendors will be saying things like ‘This dealer controls 4,000 trucks and this dealer controls 10,000 trucks. I should talk to these guys.’”

Will fleets accept these types of relationships? Dupuis points out that in recent years, customers have adopted and accepted more vertical integration from OEMs. It could be that fleets will start seeing dealers as product experts as well and be accepting of these strategic partnership arrangements. Time will tell.

Subscribe to Our Newsletter

More Aftermarket

Volvo VNL tractor-trailer.
Aftermarketby News/Media ReleaseOctober 21, 2024

Volvo to Sponsor America’s Road Team for 2025

Volvo Trucks announced that it is extending its exclusive sponsorship of America’s Road Team for 2025.

Read More →
Aftermarketby StaffApril 4, 2024

Webb to Start Taking Orders for UltraSet Pre-Adjusted Wheel Hubs

Webb, which recently acquired the Stemco Trifecta pre-adjusted hub program, will soon start taking orders for its replacement pre-assembled hub, the UltraSet.

Read More →
Maintenanceby News/Media ReleaseMarch 4, 2024

All-Makes Automatic Brake Adjusters, Ride Height Control Valves from Midland

SAF-Holland has added automatic brake adjusters and ride height control valves to its Midland All-Makes Program.

Read More →
Ad Loading...
Aftermarketby News/Media ReleaseJanuary 25, 2024

ZF Aftermarket Expands [pro]Academy Training

ZF Aftermarket said it is expanding its ZF [pro]Academy training and will be adding 40 new modules this year.

Read More →
Aftermarketby News/Media ReleaseJanuary 19, 2024

Eaton Adds Remanufactured Advantage Line of Clutches

Eaton has added its Advantage clutches to its remanufactured product line. The clutches feature a unique strap drive intermediate plate designed to allow customers to choose the latest OE specification

Read More →
Aftermarketby News/Media ReleaseNovember 9, 2023

ConMet Acquires TruckLabs, the Creator of TruckWings

Commercial truck and trailer parts provider ConMet acquired TruckLabs, the company that created TruckWings, an aerodynamic device that attaches to truck cabs and deploys to close the gap between truck and trailer. TruckLabs now operates as a subsidiary of ConMet.

Read More →
Ad Loading...
Maintenanceby News/Media ReleaseSeptember 27, 2023

Diesel Laptops Releases Fault-Code-to-Part-Number Tool

Diesel Laptops said its Truck Fault Codes allows users to input a fault code and immediately identify and order the parts needed to complete repair work.

Read More →
Maintenanceby News/Media ReleaseSeptember 22, 2023

Heavy Duty Parts and Labor Costs Dropped in Q2

A benchmarking report from TMC and Decisiv reveals good news for fleets as heavy-duty parts and labor costs dropped in the second quarter of 2023.

Read More →
Fleet Managementby News/Media ReleaseAugust 1, 2023

Platform Science, Uptake Partner on Predictive Maintenance Platform

Platform Science and Uptake have formed a partnership aimed at bringing a comprehensive predictive maintenance program to market for U.S. truck fleets.

Read More →
Ad Loading...
Safety & Complianceby StaffJuly 31, 2023

Brake System Problems Again Top Roadcheck OOS Violations

During the 72-hour International Roadcheck inspection blitz in May, inspectors put 19% of commercial vehicles inspected out of service for serious safety violations.

Read More →