EBE Technologies has added new workflow capabilities to its Web-based CSA 2010 carrier and driver dashboard. The dashboard, launched earlier this year, now includes carrier percentiles based on peer groups
as well as workflow tools to identify and correct poor driver behavior and reward positive activities in real time.

"This percentile is a very close representation of the FMCSA generated percentiles," said Cindy Nelson, EBE's vice president of marketing and business development. "While we will not guarantee 100 percent alignment with the FMCSA percentile, we are confident the results will provide carriers with the insight to manage their fleets aggressively."

The tool also includes trending charts and visibility to total points versus CSA 2010 "capped points."

The solution, which monitors and retrieves carrier and driver related inspection information from FMCSA's Compass portal daily, uses that data to trigger alerts to management and execute automated tasks and activities based on the measured behavior.

The workflow options available, triggered by BASIC percentile ranking, inspections, violations or frequency of incidents, include assigning training, executing warning letters, scheduling driver management reviews or even suspending or terminating drivers. All of the assigned tasks are then monitored and tracked until the driver or manager has completed the required activities to meet the safety standards and business rules of the company.

"EBE's CSA 2010 dashboard is for carriers who are seeking a management tool, not simply a scorecard posting scores and percentiles," said Nelson. "A carrier's score is reflective of the collective results of its individual drivers. If you can identify and correct at-risk behavior before it becomes a pattern or causes a serious safety incident, then the carrier's score should be reflective of that.

"The challenge for carriers is that there is so much data to review, it is an overwhelming burden on safety management to identify and react to isolated and patterned behavior in a timely manner. With automated workflow solutions in place, personnel will spend their energy and attention on 'exception' behavior without spending hours sifting through all of the data and reports."

Through integration with dispatch systems and driver files, the system takes inspections that cannot be correlated to an identified driver and puts them in an "unmatched driver" workflow queue for review. Then, they can either be assigned a driver ID manually or contested to DataQ. Automated submissions to DataQ for contested inspections and the tracking of the responses are all incorporated into workflow.

EBE's CSA 2010 Dashboard offers carriers daily downloads of posted inspection data along with the flexibility of reviewing carrier and driver scores and percentiles based on the carrier's specifications. Search capabilities by company type, operating unit, division, region, or manager are all configured for each carrier. User defined thresholds, by percentiles or points, determine the level of visibility given to specific BASIC category behavior, and e-mail alerts can be sent to managers when a behavior threshold is crossed. Notifications can also be automated to alert safety personnel when new inspections are posted.

The trending analysis allows carriers to view trends for both the carrier and the driver by percentile, measure, CSA 2010 points or total points by month, quarter and year within a defined timeframe. "As more data is imported into the system, the trending will provide more insight to carrier scores and driver behavior," said Nelson.

Total points, or "stacked" points, have also been added to the new version of the dashboard, allowing carriers to choose to view either the total violation points or CSA 2010 points for a more thorough analysis of the driver.

More info: www.ebe-inc.com