Heavy Duty Trucking Logo
MenuMENU
SearchSEARCH

Convoy's New Automated Reloads Cuts Empty Miles

Convoy says latest technology can help keep truckers from having to scramble to book the next load, allowing customers to book multiple loads at a time with its new Automated Reloads feature.

June 27, 2019
Convoy's New Automated Reloads Cuts Empty Miles

Automated Reloads in action.

Photo courtesy Convoy

3 min to read


Convoy says its latest technology can help keep truckers from having to scramble to book the next load, allowing customers to book multiple loads at a time with its new Automated Reloads feature.

The digital freight-matching brokerage has developed algorithms that can arrange multiple jobs at the same time, customized for each carrier’s preferences and operations. This helps minimize empty miles/deadheading, cutting down on the time waiting between loads, and allowing drivers and carriers alike to log more billable miles.

Ad Loading...

With Automated Reloads, Convoy algorithmically evaluates and continuously optimizes how loads (both drop-and-hook as well as live load/unload) can be grouped in real-time, all without human intervention.  In Convoy’s app, carriers can bid their rates or instantly accept these pre-planned combinations of loads as a single job, ensuring they stay on the road.

Earlier this year, Convoy announced that its digital freight marketplace had reached a milestone of automatically matching — without human intervention — 100% of loads to trucks in top markets.

With Automated Reloads, Convoy’s algorithms customize loads in real time for each carrier, based on their preferences, hours-of-service and driver locations, wait times at facilities, and other considerations.

Ad Loading...

Automated Reloads in Convoy’s app.

Image courtesy Convoy

The American Transportation Research Institute estimates that more than 20% of driven miles are “non-revenue,” Convoy notes. This means reaching out to multiple brokers, but that also means trucks are not guaranteed to be full until bids on each load are individually confirmed.

“I like bidding on these offers with Convoy. They keep me on lanes I prefer to run, and get me home when I want,” said Jorge Ramos of El Poderoso Trucking. Jorge and his brother Nelson have worked with Convoy for two years, and now Automated Reloads make up a majority of their work. “By combining loads from different shippers, Convoy keeps us from driving empty trailers between jobs and we waste less time on load boards keeping our trucks busy.”

Here’s how it works:

1. Create a one-time or recurring request for preferred lanes, or search for specific cities

2. Look for offers with reloads packaged together

Ad Loading...

3. Optionally, add more reloads to the suggested route

4. Tap to bid or accept

“Traditionally, brokers or dispatchers pair shipments that are obvious to spot, but they missed out on a large part of the opportunity,'' explained Ziad Ismail, Convoy chief product officer. “Given the complexity and speed of the freight market, a real-time algorithmic optimization is ideally set up to minimize empty miles and help carriers.”

With Convoy, carriers get access to a free mobile app that allows them to find loads they want, save time, drive fewer miles empty, and get paid quickly. Shippers use Convoy’s data-driven insights and industry-leading service levels to book loads, improve their supply chain operations, lower costs, and reduce waste, according to the company.

More Fleet Management

Illustration of a chalkboard with a hand drawing an arrow curving away from a partially erased straight arrow with the words "Embracing Change," the Heavy Duty Trucking Logo and the "cover feature" graphic.
Fleet Managementby Deborah LockridgeAugust 1, 2026

How Innovative Trucking Leaders Turn Change Into an Advantage

As the pace of change accelerates in trucking, the fleets that adapt best have more than the latest technology. They have cultures that embrace improvement.

Read More →
Illustration of past due invoices with red X on top with background of a truck at a loading dock
Fleet ManagementJuly 27, 2026

Freight Broker Bonds Just Got Harder to Get. Here's What That Means for Your Fleet.

When it gets harder for a freight broker to prove they are financially sound, the ones who cannot clear that bar get pushed out of the market. And those are exactly the brokers who used to leave motor carriers holding the bag.

Read More →
Photo of cable bridge crossing Detroit River
Fleet Managementby Deborah LockridgeJuly 23, 2026

Long-Awaited Canadian Border Bridge to Open in Detroit

For trucking, the bridge opening should offer immediate improvements in efficiency and reliability, with new customs facilities, expanded inspection capacity, and direct freeway-to-freeway connections.

Read More →
Ad Loading...
Blue International heavy-duty truck with Aurora driverless truck software coming head-on on an interstate highway
Equipmentby Deborah LockridgeJuly 22, 2026

Aurora Rolls Out Next Generation of Driverless Trucks for Commercial Freight

Aurora's latest autonomous trucks it's rolling out with International feature lower-cost hardware designed for a million miles as the company expands commercial driverless freight operations across the U.S. Sun Belt.

Read More →
American Trucking Associations for-hire tonnage graph
Fleet Managementby Deborah LockridgeJuly 21, 2026

Freight Tonnage Down, Rates up, as Lower Capacity Powers Trucking Recovery

The recovery from the freight recession continues to be driven by reduction in capacity rather than by increased demand.

Read More →
Cyberstop column header depicting images of ChatGPT prompt on a smartphone and shadowy hooded figure
Fleet Managementby Ben WilkensJuly 17, 2026

Think Your Trucking Fleet Isn't Using Much AI? Think Again

Shadow AI — the use of unauthorized artificial intelligence tools at work — is becoming increasingly common, putting sensitive company data at risk. Learn how trucking fleets can protect sensitive data while embracing AI.

Read More →
Ad Loading...
Photo of semi trucks with Panther, ArcBest, and ABF trailers backed up to docks, with ArcBest logo superimposed on top
Fleet Managementby Deborah LockridgeJuly 17, 2026

ArcBest Consolidates Brands, Cuts Workforce

The company will bring three business units under the ArcBest brand, eliminate about 2% of positions, and expects the changes to generate $40 million in annual savings.

Read More →
Cover of ATRI operational costs study with graph clip art and photo of trucks on highway in the background
Fleet Managementby Deborah LockridgeJuly 15, 2026

Trucking Fleets Faced Record Operating Costs During Third Year of Freight Recession

ATRI's annual operational cost report shows carriers trimmed fleets, delayed equipment purchases, and ran older trucks as expenses continued to outpace freight rates.

Read More →
Micheline AI Assistant.

Michelin Adds AI Assistant to MyConnectedFleet Platform

Michelin’s new generative AI tool delivers instant fleet insights, helping managers analyze fuel use, tire maintenance, vehicle status, and operational performance without manually creating reports.

Read More →
Ad Loading...
LytxOne Platform.

LytxOne Platform Now Features AI, Compliance, and Asset Tracking Tools

New enhancements add AI-powered insights, asset tracking, compliance automation, and configurable privacy controls to Lytx's all-in-one fleet management platform.

Read More →