Uber Freight has launched Broker Access, a new program that allows freight brokers to book and execute loads digitally on Uber Freight’s carrier network while remaining the sole broker on the load. 

The capacity-as-a-service evolved from the company’s existing Market Access platform and marks a significant expansion of Uber Freight's marketplace technology, according to the company.

“This is an especially challenging time for brokers,” said Brooks McMahon, VP, Emerging Products & Business Development at Uber Freight, in a blog post on LinkedIn.

“As of September, the number of freight brokerages dropped by 16.7% compared to 2022.”

Freight brokers operate in a dynamic and demanding environment, juggling an array of operational workflows and processes, and technology platforms. 

Broker Access helps digitize and automate broker operations, making it easy to book, execute, track, and pay for loads with a user-friendly self-serve portal or via turnkey API, EDI, or TMS integrations. 

The program gives brokers access to Uber Freight’s network of tens of thousands of tech-enabled carriers.

It also helps mitigate fraud risks, according to Uber Freight, with onboarding and compliance checks, account security, fraud prevention guardrails, and safeguards for detection and mitigation using machine learning and direct partnerships with law enforcement.

What Broker Access Offers

Broker Access offers brokers a comprehensive capacity-as-a-service solution, integrated into Uber Freight’s AI-powered network and platform.

Key features of Broker Access include:

• Seamless Load Booking and Execution: Brokers can quickly book, manage, and tender loads through an intuitive self-serve platform or through integrations with Uber Freight’s carrier marketplace.

• Complete Control: Brokers can take complete control of load pricing, bid interactions, and carrier selection, or sit back and let the automation features work per their direction.

• End-to-End Visibility: Real-time tracking, automated updates, and a centralized portal for complete transparency across every shipment.

• Fraud Mitigation: Automated carrier monitoring helps reduce risks in a competitive marketplace. Uber Freight was recently named Best in Cargo Security by CargoNet, recognizing the company’s outstanding fraud prevention efforts in 2023.