Motorcity Systems Integrates Dispatch-Driver Messaging into Eleos Platform

Trucking software provider Motorcity Systems has integrated its automated Relay messaging software into the Eleos mobile platform to improve dispatch-to-driver communication and optimize workflows.

The Relay system is integrated with numerous third-party ELD telematics, mobile communications platforms and devices, as well as new or legacy transportation management software systems that fleets use. Relay gives dispatchers total visibility across these different communications devices and platforms, Motorcity officials said in a press release.

With the software, fleets can organize drivers in groups to track conversations and the completion of digital forms on a visual timeline. Visual and audio cues alert dispatchers and drivers when new messages are received. Relay also has real-time chat, group messaging and a search engine.

Eleos is a fully customizable, white-labeled workflow app used by motor carriers as an in-cab and out-of-cab solution. The app unifies everything that professional truck drivers need to automate trip management through a single login and interface such as ELD data, trip planning, turn-by-turn navigation, document scanning and other features.

 “We built Relay to address the communication and messaging problems that motor carriers and drivers experience with traditional TMS and back office systems,” said Bob Stemple, co-founder and president of Motorcity Systems. “Relay removes the delay in message delivery seen in legacy systems and eliminates lost messages or texts by integrating these into one unified messaging platform — bridging the after-hours communication gap. A real-time integration with Eleos’ workflow app is a powerful solution that solves these messaging issues while allowing dispatchers to stay engaged by having real time visibility of driver locations, hours-of-service and contact information within the solution.”

As an integration partner to both Eleos and Drivewyze, Motorcity Systems also announced it has integrated Drivewyze via its Torque integration platform. This integration now supports the Drivewyze service enabled through the Eleos workflow app. Drivewyze is a public-private weigh station bypass network in North America.