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Truckstop Adds Load Board Features, Brings Back Founder as Interim CEO

Truckstop is enhancing its load-matching experience for motor carriers, news that comes as the company goes through a leadership transition.

Truckstop Adds Load Board Features, Brings Back Founder as Interim CEO

Truckstop's new load-matching features address customer pain points.

Image: HDT Graphic

3 min to read


Truckstop is adding seven new features to enhance the load-matching experience for its load board carrier customers. 

The news comes on the heels of an announcement from the company that Scott Moscrip has returned as interim CEO of Truckstop, the company he founded as Internet Truckstop. 

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The load board enhancements address key pain points voiced by motor carrier customers, according to the company.

These new features are designed to provide carriers with greater visibility into profitable, relevant loads and to boost utilization of trusted brokers. By making it easier to find loads that align with their specific needs and preferences, Truckstop said, these tools ultimately help carriers succeed, even in a challenging rates market.

Truckstop's New Load Board Features

  • Authority Age Filter: This feature directly addresses the frustration of new authorities by allowing carriers to filter loads based on the broker's authority age requirement. This saves carriers time by helping them only view loads from brokers they may be eligible to work with.

  • Load Popularity: This feature allows carriers to assess load postings by the number of times they have been viewed. This allows carriers to identify opportunities with less competition, leading to stronger negotiation power and potentially better rates. 

  • Backhaul Search: A convenient 'swap' icon allows carriers to quickly reverse their origin and destination search, making it easier to find return loads from their current location.

  • Similar Loads Recommendations: To address the issue of limited load results in low volume lanes, this feature intelligently suggests similar loads that align with the carrier's search criteria, helping them discover more relevant opportunities. 

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More Features Coming this Summer:

  • Lane Suggestions: For carriers with flexible destinations, this feature provides intelligent lane suggestions, offering guidance and reducing the overwhelming feeling of too many "anywhere" options. 

  • Factorability Data: This timesaving, fraud-mitigating feature allows Factoring customers to quickly determine if a broker is financially stable and Truckstop Factorable directly from the load summary page. This eliminates the need to navigate away from the load board to check a broker's status, saving crucial seconds in a competitive market.

  • RMIS Onboarded Loads: This filter allows carriers to easily identify loads posted by brokers they have already onboarded with. This streamlines the booking process and reduces the risk associated with working with unknown brokers.

Moscrip Returns in Leadership Transition

Moscrip, a trailblazer in the freight technology sector, founded Truckstop in 1995 and led it through decades of transformative growth. Under his leadership, Truckstop became the leading online load board, helping carriers and brokers efficiently navigate the spot market, according to the company.

In 2019, Truckstop.com announced that a new majority shareholder, Iconiq Capital, would allow it to expand its offerings with an infusion of capital. The private equity company's investment at the time was estimated at up to $1 billion. Moscrip and the management team would maintain a significant ownership in the company.

The leadership transition follows the departure of Kendra Tucker, who joined the company in 2020 as chief revenue officer and move up to chief operating officer before serving as CEO for three years. The company did not offer a specific reason for her stepping down.

“I’m honored to return and lead the company I founded during this pivotal time,” said Moscrip. “This is a transition period, and I have immense confidence in the entire Truckstop team. 

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"Truckstop has always been centered on the customer, and I’m excited to continue driving innovations that help our customers run profitable businesses, operate with confidence, and have fun doing the work they love.”

The Truckstop Board of Directors thanked Tucker for her contributions to Truckstop, including navigating the tumultuous economic conditions during and after the pandemic. 

“Under Kendra’s leadership, Truckstop expanded its portfolio, including launching key solutions in fraud protection and factoring, which are essential components in our customers’ businesses,” said Will Griffith, Chair of the Board. “We are grateful for her dedication and leadership.”

The board has initiated a national search for a permanent CEO.

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