Heavy Duty Trucking Logo
MenuMENU
SearchSEARCH

Survey: Electronic Logs Don't Lead to More Driver Harassment

Few truck drivers feel they are harassed by their employers or shippers, and drivers who use electronic logs experience no more harassment than those who use paper logs. Those are the key findings of a survey by the Federal Motor Carrier Safety Administration.

Oliver Patton
Oliver PattonFormer Washington Editor
November 13, 2014
Survey: Electronic Logs Don't Lead to More Driver Harassment

 

3 min to read


Few truck drivers feel they are harassed by their employers or shippers, and drivers who use electronic logs experience no more harassment than those who use paper logs.

Ad Loading...

Those are the key findings of a survey by the Federal Motor Carrier Safety Administration in response to concerns that harassment will increase under the pending electronic logging device mandate.

Ad Loading...

“The evidence in this survey research does not support concluding that harassment occurs due to being in a situation where [hours of service] are logged using ELDs,” the agency said.

The agency conducted the survey as part of its preparation for an ELD mandate that is expected next year. The rule will require most drivers to eventually switch from paper to electronic logs. It will set standards for the devices and the supporting documents that regulators need to confirm compliance, as well as protect drivers from harassment.

The research was triggered specifically by a 2011 court ruling that said the agency needed to consider the possibility of harassment under the ELD mandate.

The agency surveyed and interviewed drivers and carriers, asking about the type and frequency of their interactions. The drivers were given a list of 14 kinds of interactions that could be considered harassment, and were asked how they viewed them.

Fewer than 30% of the drivers considered any of the interactions to be harassment, and 42% said none of them were.

Ad Loading...

The interactions most likely to be considered harassment were interruption during off-duty time (28%), asking the driver to work when he felt tired (28%) and asking the driver to falsify his logs in order to work longer or delay a break (26%).

“Few drivers experience regular interactions with their carriers that they consider to be harassment,” the agency said.

For instance, 7% of the drivers had their off-duty time interrupted two or more times a month, and 1% reported being asked to change their log in order to work longer.

The carrier interviews backed up the drivers’ perception that harassment is not widespread, the agency said.

For instance, 5% of the carriers said that on average they ask a fatigued driver to work once a month, and 2% said they do it twice a month.

Ad Loading...

Perceptions of harassment were generally the same no matter which logging method the driver used. There were differences in perceived harassment between paper logs and ELDs, but they were not statistically significant, the agency said.

“Two percent of drivers experienced an interaction that they considered to be harassment and that they associated with the HOS-logging capabilities of the ELD.”

The agency found that drivers on electronic logs do have different experiences in some respects. They are more likely to be paid for customer delays, and to have management ask customers to adjust schedules for the driver’s sake.

But the ELD drivers also were more likely to be required to wait between loads for more than two hours without pay, and to be interrupted when off-duty.

The survey found drivers generally are positive about the way ELDs can cut their paperwork, but some believe the devices reduce their independence and give management too much information about how they spend their time.

More Drivers

Illustration of Department of Labor building, diesel technician at a computer, and driver training semi trailer
Driversby Deborah LockridgeMarch 10, 2026

Federal Proposal Would Allow Pell Grants for Shorter-Term Job Training

The Department of Labor plans to expand Pell Grant eligibility to some shorter workforce training programs, a move the American Trucking Associations said will help strengthen commercial driver training schools and diesel technician training programs.

Read More →
Illustration of truck owner operator and magnifying glass with the word "regulations"
Driversby Deborah LockridgeFebruary 26, 2026

Owner-Operator Model Gets Boost as DOL Proposes 2024 Independent Contractor Definition Reversal

For an industry that has watched this issue go back and forth for years, the independent contractor proposal marks the latest swing in the regulatory pendulum.

Read More →
 Truck with door open and enforcement officer talking to driver about ELD
DriversFebruary 26, 2026

FMCSA Reinstates Field Warrior ELD to Registered Device List

One electronic logging device has been reinstated to the FMCSA's list of registered ELDs.

Read More →
Ad Loading...
Photo of truck driver in yellow safety vest walking alongside tractor-trailer
Driversby Deborah LockridgeFebruary 25, 2026

How One Company is Using Smart Suspension Technology to Reduce Driver Injuries and Improve Retention

America’s Service Line adopted Link’s SmartValve and ROI Cabmate systems to address whole-body vibration, repetitive strain, and driver turnover. The trucking fleet is already seeing measurable results.

Read More →
Illustration with photos from some of the 2026 Best Fleets to Drive For honorees
Driversby News/Media ReleaseFebruary 24, 2026

CarriersEdge Announces 2026 Best Fleets to Drive For

The 18th annual contest recognizing the best workplaces for truck drivers sees changes to Top 20, Hall of Fame

Read More →
Illustration of driver students around trucks with distressed graphic elements and safety cones
Driversby Deborah LockridgeFebruary 19, 2026

FMCSA Targets 550+ ‘Sham’ CDL Schools in Nationwide Sting Operation

The Federal Motor Carrier Safety Administration issued more than 550 notices of proposed removal to commercial driver training providers following a five-day nationwide enforcement sweep. Investigators cited unqualified instructors, improper training vehicles, and failure to meet federal and state requirements.

Read More →
Ad Loading...
 Illustration showing a driver behind the wheel, DOT offices, and examples of problematic non domiciled CDL
Driversby Deborah LockridgeFebruary 18, 2026

DOT Alleges Illinois Issued Illegal Non-Domiciled CDLs

Illinois is the latest state targeted and threatened with the loss of highway funding by the U.S. Department of Transportation in its review of states' non-domiciled CDL issuance procedures. The state is pushing back.

Read More →
 Illustration showing a driver behind the wheel, DOT offices, and examples of problematic non domiciled CDL
Driversby Deborah LockridgeFebruary 12, 2026

FMCSA Locks in Non-Domiciled CDL Restrictions

After a legal pause last fall, FMCSA has finalized its rule limiting non-domiciled commercial driver's licenses. The agency says the change closes a safety gap, and its revised economic analysis suggests workforce effects will be more gradual than first thought.

Read More →
Photo of Stone's Truck Stop
Driversby News/Media ReleaseFebruary 5, 2026

Trucker Path Names Top Truck Stops for 2026

Truck driver ratings reveal the best chain and independent truck stops in the country.

Read More →
Ad Loading...
SponsoredFebruary 1, 2026

6 Dashcam Tactics to Improve Safety & ROI

6 intelligent dashcam tactics to improve safety and boost ROI

Read More →