Shippers Expecting More Volume in 2021
A survey of shippers shows optimism that freight volumes will increase in 2021.

Shippers reported significant capacity challenges in 2020.
Graph: State of The North American Supply Chain Survey
A survey of shippers shows optimism that freight volumes will increase in 2021. In its sixth annual State of The North American Supply Chain Survey, Averitt Express surveyed nearly 1,800 shippers from a wide variety of industries throughout North America.
The survey, conducted in late 2020, consisted of a series of questions aimed at gauging the supply chain challenges that shippers experienced in 2020. They were also asked questions to measure the use of and interest in various supply chain services in comparison to data taken from the previous years’ surveys.
The company said the most significant question asked was whether businesses foresee an increase or decrease in shipping volumes for the upcoming year.
“This year’s results revealed the largest jump in shipper confidence since we began the survey six years ago,” says the report. “Of those surveyed, 73.44% expect to ship more in 2021 – a 7.21 percentage point increase from the year before.”
It also noted, however, that the previous year’s survey results marked the lowest confidence level recorded in the survey’s six-year history.
Other conclusions included:
Nearly 25% of respondents struggled with capacity challenges in 2020, compared to a little more than 12% that reported issues in 2019.
About 29% viewed trade tariffs as having a negative impact on their business in 2020 (a significant decrease of 14.5 percentage points from the previous year) in comparison to 8.4 % that reported positive effects (an increase of 3.2 percentage points from the previous year). 63.2% felt unsure (an increase of 12 percentage points from the previous year).
Results from the survey were compiled into a white paper that is available to download on Averitt’s website.
More Fleet Management

Why Private Fleets Are Taking More Freight
Private fleets are putting their own trucks on demanding customers and high-cost lanes as companies seek greater control over service, costs, and capacity.
Read More →
Color Match Smarter: Tools That Restore & Perform
For fleet managers and collision repair professionals keeping heavy-duty trucks on the road, getting the color right the first time isn't just about appearance — it's about efficiency, turnaround time, and bottom-line results. Discover how today's digital color tools are transforming the repair process from guesswork to precision.
Read More →
FMCSA Pauses Biennial-Update Enforcement Amid Motus Transition
Carriers whose updates were due on or after June 1 have more time, while FMCSA works to stabilize its new registration system and warns of phishing sites impersonating its new carrier registration system, Motus.
Read More →
2026 Blueprint for Countering Smarter Supply Chain Theft
Cargo theft is no longer just the cost of doing business. It's a multi-billion-dollar criminal enterprise exploiting vulnerabilities across your fleet, drivers, and supply chain.
Read More →
How Telematics Improves Visibility, Control, and Performance in Refrigerated Fleets
Explore how telematics help refrigerated fleets improve visibility, uptime, efficiency, compliance, and cargo protection across connected cold chain operations.
Read More →
What the U.S.-Canada Trade War Means for Trucking
Escalating U.S.-Canada tariffs could disrupt cross-border freight, reduce truck volumes, raise costs, and create new uncertainty for carriers on both sides of the border.
Read More →
What Are Trucking’s Top Concerns for 2026?
The American Transportation Research Institute wants to know what's worrying trucking fleet managers, drivers, and other stakeholders in its annual Industry Issues survey.
Read More →
American Trucking Associations Looks for a New Leader
ATA President and CEO Chris Spear abruptly left his job at the association on August 21, at a pivotal time for the trucking industry.
Read More →
Public Wi-Fi Cybersecurity Risks: How Truck Drivers and Fleets Can Protect Their Data
Public Wi-Fi can expose truck drivers and fleets to credential theft, malware, and other cyber threats. Here’s how to reduce the risk on the road.
Read More →
For Nicky Cupp, Fleet Innovation Starts With Frustration
HDT Truck Fleet Innovator Nicky Cupp turns everyday pain points at Fraley & Schilling into opportunities for better technology and smarter processes.
Read More →


