Mack Trucks has named Mack Centro of Valencia, Venezuela, its 2009 International Dealer of the Year.


The award acknowledges the efforts and contributions of Mack's dealer network by honoring high-performing distributors in its North American and international operations. Selection criteria include sales, facilities, personnel, service, parts, general management, customer satisfaction and community service.

Mack Centro was established in 2001. Since 2005, under the leadership of Dealer Principal Carlos Oliveros, it has grown into the largest Mack distributor in Venezuela, processing approximately 40 percent of all Mack sales in the market.

Mack Centro also provides parts and service support to customers and runs a training facility, which is used by Mack de Venezuela and Mack International to hold product and service training seminars.

"The company's strength and support in the Venezuelan market has won them this honor among the best of the best for 2009," said Luis Ortega, president of Mack de Venezuela.

In recent years, Mack has made strategic moves to strongly grow its presence in new and existing markets around the world.

"International sales continues to be an area of opportunity and growth for Mack," said Carl Heikel, Mack senior vice president, international. "Our international distributors have been critical in supporting Mack's reputation as the epitome of rugged, tough and reliable American-style trucks."