The Federal Motor Carrier Safety Administration has fined seven for-hire motor carriers hauling primarily household goods from Florida after the agency received complaints from consumers.

A Millennium Moving & Storage, Ameri Van Lines, Elite Van Lines, Majesty Moving & Storage (also known as America's Best Movers) of Plantation, Fla., Star Movers of Sunrise, Fla., Southeastern Van Lines of Miami and Century Express Van Lines of Fort Lauderdale, Fla., were assessed civil penalties of $13,500, $70,000, $39,500, $71,000, $57,000, $7,000 and $9,500, respectively.
A Millennium was cited for failing to charge its applicable tariff rate, failing to provide the required consumer information "Your Rights and Responsibilities When You Move" and summary of its dispute settlement program, failing to relinquish possession of shipments upon payment of the original non-binding estimated price plus 10 percent, failing to prepare orders for service, failing to prepare bills of lading in the prescribed form and manner, and operating a charge card plan without a tariff provision.
Ameri Van was cited for failing to charge its applicable tariff rate, failing to provide the required consumer information "Your Rights and Responsibilities When You Move" and summary of its dispute settlement program, failing to prepare estimates in writing and retain copies as addendums to the bill of lading, failing to prepare binding estimates in the prescribed form and manner, failing to relinquish possession of shipments upon payment of the original non-binding estimated price plus 10 percent, failing to prepare orders for service, and failing to prepare bills of lading in the prescribed form and manner.
Elite was cited for failing to charge its applicable tariff rate, failing to participate in a dispute settlement program, failing to provide the required consumer information "Your Rights and Responsibilities When You Move" and summary of its dispute settlement program, failing to relinquish possession of shipments upon payment of the original non-binding estimated price plus 10 percent, failing to prepare orders for service in the prescribed form and manner, failing to prepare bills of lading in the prescribed form and manner, failing to have a copy of all active agency agreements, and operating a charge card plan without a tariff provision.
Majesty was cited for failing to charge its applicable tariff rate, failing to participate in a dispute settlement program, failing to follow the of loss and damage claims procedures, failing to provide the required consumer information "Your Rights and Responsibilities When You Move" and summary of its dispute settlement program, failing to retain copies of estimates as addendums to the bill of lading, failing to relinquish possession of shipments upon payment of the original non-binding estimated price plus 10 percent, failing to prepare orders for service in the prescribed form and manner, failing to prepare bills of lading in the prescribed form and manner, and using false, misleading or deceptive advertising.
Star was cited for failing to publish a tariff, failing to participate in a dispute settlement program, failing to follow the of loss and damage claims procedures, failing to provide the required consumer information "Your Rights and Responsibilities When You Move" and summary of their dispute settlement program, failing to relinquish possession of shipments upon payment of the original non-binding estimated price plus 10 percent, failing to prepare estimates in writing and retain copies as addendums to the bill of lading, failing to prepare orders for service, failing to prepare bills of lading in the prescribed form and manner, and failing to have a copy of all active agency agreements.
Southeastern was cited for failing to publish a tariff, failing to participate in a dispute settlement program, failing to follow the loss and damage claims procedures, failing to provide the required consumer information "Your Rights and Responsibilities When You Move" and summary of its dispute settlement program, failing to prepare binding estimates in the prescribed form and manner, failing to prepare orders for service, and failing to have a copy of all active agency agreements.
Century was cited for unauthorized transportation, failing to charge its applicable tariff rate, failing to provide the required consumer information "Your Rights and Responsibilities When You Move" and summary of its dispute settlement program, failing to prepare estimates in the prescribed form and manner and retain copies as addendums to the bill of lading, failing to prepare orders for service in the prescribed form and manner, failing to prepare bills of lading in the prescribed form and manner, and failing to weigh shipments in the prescribed form and manner.
The motor carriers will have the opportunity to contest the alleged violations in an agency proceeding.