Allied Holdings Inc.’s automotive transportation subsidiary, Allied Automotive Group, has been awarded ISO 9001 and Q9001: 2000 certification
by American Quality Assessors, a third-party firm hired to administer the ISO audit for the Registration Accreditation Board.
The certification is an improvement from ISO 9002:1994, an accreditation level that Allied had previously achieved.
The ISO standards require users to approach quality management systems as a series of processes. The improved ISO quality standards achieved by Allied place a greater emphasis on top management involvement in the Quality Management System than the accreditation level previously achieved by Allied. Additionally, the audit conducted by AQA to determine compliance with the quality standards now includes an examination of the extent to which a company's Quality Management System contains customer-focused elements, including understanding needs, meeting requirements, keeping customers informed and measuring satisfaction.
Allied believes that its primary customers prefer to select vendors that are ISO certified and are committed to continuous improvement in their operations.
"Allied Automotive Group's management fully supports the quality management system," said David Rawden, senior vice president of business process engineering.
Allied Holdings Inc. is the parent company of several subsidiaries engaged in providing distribution and transportation services of new and used vehicles to the automotive industry.