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Equipmentby Jim ParkSeptember 17, 2012

Test Drive: The Cummins Westport ISX12 G

When I first throttled up the new Cummins Westport ISX12 G, I wanted to make a comparison between this natural-gas-fueled engine and its diesel-fired counterpart. But they are different engines, with very different approaches to getting fuel into the cylinders

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Aftermarketby StaffSeptember 16, 2012

Understanding Wheels and Torque

What do a pregnant woman from Maryland, a 48-year-old man from Ontario, and a driver in Seattle have in common? They are all victims of truck wheel-off incidents - a truck wheel flew off on the highway and struck their vehicles, in one case fatally

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Aftermarketby Deborah LockridgeSeptember 16, 2012

Aftermarket: Today's Trucks Demand More from Filters

If you have customers who think a filter's a filter, you've got an opportunity to educate them about why today's high-tech engines need a correspondingly sophisticated filtration system. For instance, take the plunger out of a fuel injector from one of today's diesel engines and hold it in your hand. The warmth of your hand will make the metal expand so you can't get the plunger back inside the barrel

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Aftermarketby Gary McCoy, Guest ColumnistSeptember 16, 2012

Developing your Green Marketing Strategy

Everybody talks about being "green" in their business practices, and consumers often say they want to buy "green" products. But the disparity between talk and action is often wide

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Aftermarketby Jim BeachSeptember 16, 2012

Using Technology to Smooth the Repair Order Process

When a driver pulls a truck into a service shop for a repair, scheduled or not, a service writer must bring together a lot of information before a work order can be generated. At the bare minimum,

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Aftermarketby Deborah LockridgeSeptember 16, 2012

Vehicle Electronics: How Have They Changed the Aftermarket Business?

As sophisticated electronics move from the engine to other parts of the truck, such as multiplexed dashboards, antilock brakes, stability and traction control and transmissions that talk to the engine, it becomes an ever more challenging tas

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Aftermarketby Commentary Deborah Lockridge, Editor in ChiefSeptember 16, 2012

Competing through Relationships

At a time when the independent parts and service provider is faced with increasing competition from industry consolidation, cheap overseas parts and online ordering, how do you compete

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Aftermarketby Jim ParkSeptember 16, 2012

Customers: Give 'em What they Want

A few three-martini lunches and a hunting trip won't hurt your chances of keeping a good customer, but it will take more than a few perks to keep today's fleets coming back

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Productsby Jim ParkSeptember 14, 2012

Three-Way Alliance Brings CVP Transmission to Commercial Vehicles

Allison Transmission and Dana Holding Corporation have established strategic relationships with Fallbrook Technologies to develop and commercialize a high-efficiency transmission design using continuously variable planetary (CVP) technology

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Productsby StaffSeptember 13, 2012

Firestone R4Tech Air Suspension System Available

A new Firestone Industrial Products Company LLC R4Tech air suspension system is available for 2011-2012 Ford F-450 4WD long bed trucks.

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