Heavy Duty Trucking Logo
MenuMENU
SearchSEARCH

Commentary: Why Innovation's More Important Than Ever

Never have we seen so many potentially paradigm-changing developments coming at the industry so quickly, writes editor in chief Deborah Lockridge.

Deborah Lockridge
Deborah LockridgeEditor and Associate Publisher
Read Deborah's Posts
May 13, 2017
Commentary: Why Innovation's More Important Than Ever

Deborah Lockridge

3 min to read


Deborah Lockridge

When we started our HDT Truck Fleet Innovators program in 2006, the inaugural group was a veritable who’s who of companies that were founded or came into their own after the deregulation of 1980: CFI’s Glenn Brown, Heartland’s Russ Gerdin, Crete Carrier’s Duane Acklie, Swift’s Jerry Moyes, Schneider National’s Don Schneider, New Century Transportation’s Harry Muhlschlegel, and U.S. Xpress’ Max Fuller and Pat Quinn.

Ad Loading...

As I once again sat in U.S. Xpress headquarters in Chattanooga, Tennessee, last month interviewing the offspring of Fuller and Quinn, the new leaders of the company, I couldn’t help but reflect on the changes we’ve seen. Gerdin, Acklie, Quinn and Schneider have all passed away. New Century went out of business, and CFI has been sold three times in the intervening years. Moyes recently stepped down at Swift, which now has joined forces with Knight (a later Truck Fleet Innovator, by the way) to form a mega-carrier. Schneider National (now just Schneider) has gone public.

And Max Fuller is still executive chairman at U.S. Xpress, but his son Eric Fuller is now CEO, and Pat Quinn’s daughter, Lisa Quinn Pate (an attorney like her late father), is president and chief administrative officer. Max has stepped back to let Eric and Lisa run the day-to-day operations of the company.

Ad Loading...

Eric and Lisa, of course, are not Max and Pat. And in what looks to be a wise move, they’ve gone through a five-year transition period of reinventing the management team in a way they believe will better fit the company and the industry as they are today — and prepare for what they will be in the future.

The two are just as innovative in their way as their fathers. This year, HR.com named the company’s Xpress Elite program the top corporate leadership program in its Leadership Excellence and Development (LEAD) awards. The two-year program beat out organizations such as Amazon, Dell, FedEx and even NASA. It rotates candidates for top management roles, including many recruited from other industries, through each part of the company, with mentoring and coaching and feedback along the way.

“We want the best people for the job in that seat,” Lisa explains. “That may be internal, or that may be external.”

So what’s Max doing now? He’s still there to mentor Eric and Lisa, of course. He’s still driving a push toward the latest equipment, working with Senior VP of Maintenance Gerry Mead (another HDT Truck Fleet Innovator) to spec things like air disc brakes, the latest collision mitigation systems, or even the simple step of using brake and turn signals at the top back of trailers instead of the required marker lights.

And one management role Max says U.S. Xpress hasn’t been able to fill yet is one that he doesn’t have a title for, but it’s basically a futurist — someone to try to stay on top of all the new technology emerging that will affect trucking, from autonomous trucks and “Uber for trucking” apps to alternative powertrains (like the Nikola hydrogen-electric prototype unveiled with much fanfare last fall emblazoned with the U.S. Xpress logo).

Ad Loading...

It’s an important job because never have we seen so many potentially paradigm-changing developments coming at the industry so quickly. If you rolled up the advent of the Interstate Highway System and the diesel engine together with deregulation, you might come close.

But not every fleet can have its own futurist, its own Max Fuller. That’s why this month we’ve launched a new department, called Future Fleet. Senior Editor Jack Roberts will spearhead this effort, with contributions from the entire HDT editorial team. He’ll not only keep you informed on the latest news on the trucking technology front, from advanced driver assist systems to artificial intelligence and big data, but also will try to provide insight on what’s most likely to affect your operations – and how you can not only prepare for it, but take advantage of it to benefit your business. 

Subscribe to Our Newsletter

More Fleet Management

Red Kodiak-branded autonomous tractor with Charger-branded trailer backed up to warehouse
Fleet Management•October 30, 2026

Kodiak Lines Up Fleets for Driverless Trucking

An agreement for 75 trucks, a new Texas freight lane, and progress on safety validation move Kodiak closer to its planned driverless highway launch.

Read More →
Illustration with Star of David and EEOC logo
Fleet Management•by News/Media Release•October 28, 2026

ITS Logistics Settles Religious Harassment Case

The Nevada-based logistics firm agreed to pay more than $396,000 to settle a religious harassment charge involving an employee's Jewish identity.

Read More →
Truck on divided interstate highway driving toward sunrise
Fleet Management•October 27, 2026

Your Trucks Are Busy. That Doesn’t Mean They’re Winning.

High utilization doesn’t always mean strong margins. Looking beyond the current load can help fleets make better dispatch decisions and get more value from each truck’s time.

Read More →
Ad Loading...
ATA economist Bob Costello speaking beside a graph showing truckload operating costs rising as freight revenue per mile declined after 2022.
Fleet Management•by Deborah Lockridge•October 22, 2026

Why This Trucking Recovery Is Different

Freight demand remains sluggish, but rising costs and tougher enforcement have taken enough capacity out of the market to change the outlook for motor carriers.

Read More →
PS Coach tablet interface showing a driver’s coaching inbox, safety event video and coaching advice for a harsh-braking event.
Fleet Management•by News/Media Release•October 21, 2026

Platform Science Adds Dispatch and Safety Tools

Four additions to PS Fleet help fleets monitor loads, manage driver coaching, share truck locations and adjust video system settings.

Read More →
Screen capture showing PrePass Intelligence data on tolls
Fleet Management•by News/Media Release•October 21, 2026

PrePass Intelligence Mines Fleet Bypass, Toll and Safety Data

PrePass Intelligence helps fleets measure bypass savings, flag potential toll overcharges, and spot suspicious transactions by combining data from separate systems.

Read More →
Ad Loading...
Computer screen showing examples of what fleets could ask Motive AI Agents to do
Fleet Management•by Staff•October 20, 2026

Motive Adds AI Agents for Fleet Operations

New tools automate follow-up on fleet data, from maintenance work orders to driver alerts, with two-way voice conversations planned for later this year.

Read More →
Graphic art with a heavy-duty tractor trailer and a work truck with the words "trivia lunch"
Fleet Management•by Lauren Fletcher•October 19, 2026

Can You Beat Our Trucking Trivia Challenge?

Test your truck knowledge with 19 trivia questions from Heavy Duty Trucking Exchange. Can you keep up with the fleet pros?

Read More →
Four horizontal and two vertical video screens show different aspects of BeyondTruck's new compatibility engine
Fleet Management•by Deborah Lockridge•October 19, 2026

BeyondTrucks Adds Rules Checks to Dispatch

New Compatibility Engine checks driver qualifications, equipment requirements and fleet policies before loads are dispatched.

Read More →
Ad Loading...
Gloved hand fueling a truck beside a graphic listing ATRI’s top three trucking concerns for 2026: fuel prices, lawsuit abuse reform and CSA.
Fleet Management•by Deborah Lockridge•October 19, 2026

Diesel Prices Hijack Trucking’s Worry List

ATRI’s annual survey finds cautious optimism about freight, but diesel costs, litigation, and insurance continue to squeeze fleets. Drivers have different priorities on several issues.

Read More →