Thermo King has launched a new service agreement program. The new maintenance program, dubbed Performance Advantage, provides customers with a set of maintenance programs designed to extend the efficient operational life of their transport refrigeration equipment, increase uptime, and reduce costs, the company said.
“Proactive maintenance from trained and qualified refrigeration experts can minimize downtime and save money.” said Travis Lumpkin, services product manager for Thermo King North America. “A Thermo King Service Agreement can improve equipment reliability and deliver more uptime so customers can keep their equipment on the road making money.”
According to Themo King, additional benefits include:
- Fixed/predictable rate – Unpredictable and variable costs are converted into fixed, predictable expenses. The offerings are designed to help customers get the highest equipment reliability from their maintenance budget, increase uptime, and maximize fleet utilization.
- Plan choice – A variety of plans are available so customers can select the option that best fits their need and budget.
- Multiple product coverage – Services are applicable to not only TRU trailers, trucks and railcars, but APUs (auxiliary power units) such as Thermo King’s TriPac products.
- Unique reporting packages – Using TracKing telematics, customers can track their reefer temperature from around the globe. The real-time telematics provide cargo traceability and asset monitoring.