FedEx is collaborating with Dexterity AI to use artificial-intelligence robotic technology to load boxes into trucks and trailers.
FedEx Testing AI Truck-Loading Robots
A robot that can touch, feel, think, and build a densely stacked wall of a wide variety of boxes in a truck or trailer? FedEx is working with a robotics company to test just such a system.

Dexterity AI-powered robots have a sense of touch so they can gently nudge boxes together in creating tightly packed walls.
Photo: DexterityAI
Truck loading is one of the most challenging tasks in parcel hubs. Manual loading is taxing. Previous technology approaches have not been able to handle the complex decision-making required to stack the wide range of shipments encountered in the FedEx network, which vary in size, shape, weight, and packaging material.

By integrating its own trajectory and motion planning, the Dexterity AI platform helps the DexR’s two arms move quickly inside trailers without colliding with each other or the truck walls.
Photo: DexterityAI
Dexterity AI focuses on the complexity of truck loading by giving mobile robots a suite of intelligence, with the ability to see, touch, think, and move quickly to pack trailers with stable, dense walls of boxes.
“Based on feedback from our operations team, we have been looking for a solution that helps alleviate the challenges of truck loading,” said Rebecca Yeung, corporate vice president of Operations Science and Advanced Technologies for FedEx, in a news release. “Collaborating with Dexterity AI to combine the latest in AI and robotics supports our operations team while meeting growing customer demand.”
Next-Generation AI for Intelligent Truck-Loading Robots
Dexterity AI’s proprietary mobile robot design, DexR, navigates autonomously to the back of trailers and connects to a powered conveyor system that feeds the robot boxes directly from the sortation system. The DexR’s two-arm design enables the robot to pick and pack boxes simultaneously, improving throughput.
Dexterity’s AI platform uses a broad set of intelligence, so it can be used to handle the complexities of truck loading required by operations.
Generative Wall Planning: With every new box presented to the DexR, Dexterity’s AI software takes 500 milliseconds or less to assess billions of wall build possibilities to pack trailers with tight, stable walls.
A Sense of Touch: Dexterity AI-powered force control gives robots a sense of touch so they know how to gently nudge boxes together in creating tightly packed walls.
Machine Learning-Based Pack Improvement: Machine learning helps ensure that with every box picked, the Dexterity AI truck loading software becomes even more efficient in handling a broader range of packing challenges.
Integrated Motion Planning: By integrating its own trajectory and motion planning, the Dexterity AI platform helps the DexR’s two arms move quickly inside trailers without colliding with each other or the truck walls.
Testing of the truck load technology is ongoing by FedEx to refine the technology and deploy it commercially in the future.
“FedEx shares our belief that innovation should solve the most difficult tasks in operations,” said Samir Menon, founder and CEO of Dexterity AI.
Dexterity is a Redwood City, California-based robotics company specializing in creating intelligent robots with human-like dexterity, with applications in logistics, warehousing, and supply chain operations.
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