Using Descartes MacroPoint, logistics service providers and shippers can improve customer...

Using Descartes MacroPoint, logistics service providers and shippers can improve customer service, increase distribution efficiency, better collaborate with customers, suppliers and carriers, and minimize the impact of disruptions and late delivery penalties.

Photo: Descartes

Descartes Systems Group, logistics business commerce platform, announced in a statement that C.H. Robinson, logistics service provider, is using Descartes MacroPoint to expand the options carriers can use to connect with the company’s technology.

“We’re pleased to be able to help carriers in C.H. Robinson’s North American freight network deliver important information on their shipments,” said Dan Cicerchi, general manager, transportation management at Descartes in the statement. “Supply chains today are extremely fast-paced and fluid, and the ability to access timely insights into the precise movement of goods is critical for logistics service providers and shippers alike.”

C.H. Robinson offers carriers digital connectivity through its Navisphere Carrier website and app, direct integrations with carriers’ own technology, and API integration with third-party tools such as ELDs. For carriers that use Descartes MacroPoint to provide status updates on the freight they’re hauling, C.H. Robinson has extended its agreement with Descartes so that carriers can continue to transmit updates via their preferred tool.

Descartes MacroPoint is a cloud-based multimodal visibility platform designed to help manufacturers, retailers, distributors, and logistics services providers gain better control of freight movement through real-time location, status, and estimated-time-of-arrival (ETA) data on their shipments. The platform connects road, air, and ocean carriers via telematics/electronic logging devices, transportation management systems, a mobile driver application, APIs, and the Descartes Global Logistics Network, a multimodal messaging network.

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