MENU
SEARCHUnder Daimler Trucks North America’s new roadside assistance programs for both Freightliner and Western Star customers, FleetNet America will provide emergency roadside assistance services, including towing and recovery, mobile truck repair, tire repair, and more.
Photo: DTNA
Under Daimler Trucks North America’s new roadside assistance programs for both Freightliner and Western Star customers, FleetNet America will provide emergency roadside assistance services, including towing and recovery, mobile truck repair, tire repair, and more.
Aside from roadside help, customers will also receive real-time updates on the status of their repairs via the FleetNet app, online, through text and email, or any other communication system that best fits their needs.
“While unanticipated breakdowns are an unfortunate reality of driving a truck, we want to give customers peace of mind that their issue is being addressed immediately and effectively,” said Paul Romanaggi, chief customer experience officer, DTNA.
FleetNet will also provide services such as VRMS coding for all events and improved invoicing through the combination of its systems and a vast network of service providers, along with the diagnostic knowledge of the DTNA service network to help maximize uptime. Additional program enhancements will be announced at a later date.
The new Freightliner and Western Star roadside assistance programs have replaced previous programs offered by DTNA.
Heavy Duty Trucking has extended the deadline for nominations for its Truck Fleet Innovators awards. The deadline has been extended to May 22.
Read More →
Jon White was a leading figure in the development of VMRS. Now, after five decades of service, White says VMRS is becoming essential to the AI-driven future of truck maintenance.
Read More →
Mack Trucks has launched a redesigned version of its PartsASIST online ordering platform, adding faster search, real-time inventory visibility and enhanced order tracking.
Read More →
International’s New digital ecosystem unifies telematics, maintenance, and dealer interaction into a single interface, aiming to reduce downtime and deliver predictive fleet insights.
Read More →
Wheel ends are often overlooked in the quest for better fuel economy. But Joshua Kucera, product manager, Stemco, warns that neglecting wheel ends can reduce fuel economy and increase maintenance headaches.
Read More →
Questar’s latest maintenance platform uses AI to flag potential failures, recommend repairs, and estimate the cost of waiting, helping fleets prioritize maintenance and save money and downtime.
Read More →
Heavy-duty engine oil marketers can begin finalizing formulations and preparing product packaging to meet the new oil specifications ahead of the January 1 licensing date.
Read More →
Fontaine is broadening its flatbed lineup with new models aimed at fleets, including a lightweight aluminum trailer expected in 2027 that emphasizes durability, repairability, and lower cost.
Read More →
Pitstop AI will use Fullbay's extensive shop data to drive predictive maintenance for trucking fleets and repair shops.
Read More →
Heavy Duty Trucking's Top 20 Products awards recognize the best new products and technologies. Check out the award presentations at the 2026 Technology & Maintenance Council annual meeting.
Read More →
