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Downtime

7 Mistakes to Avoid for Smooth Roadside Repairs

Even with the greatest preventive maintenance programs, you still are going to have some failures.Yet not all fleets do a good job of managing the breakdown process. Here’s a look at common mistakes fleets make when it comes to emergency roadside service.

Cummins to Offer Engine Maintenance Notifications

Cummins announced its new Connected Adviser telematics system at TMC's Annual Meeting in Nashville, which allows customers to receive information analyzed by engine experts at Cummins, making it easier for fleet managers to make service decisions about the vehicles in their fleets.

Improving Dealer Service Key Theme at ATA

As fleets work to improve productivity in the face of a shortage of qualified drivers, the last thing they need is to have trucks sitting for days at a dealer waiting for repairs. Truck makers are responding with an array of programs and technologies to address this issue.

Dealers Focus on Uptime in ACT Seminar Panel

In spite of all the changes that have occurred in the trucking industry, “fleets still want local support to keep trucks running,” according to Jim Maddox, dealer principal at Tri State Trucks. What are dealers doing about it?

Commentary: Tracking Truck Health

Several truck makers have been promoting uptime through remote diagnostics for a while now. But at this year’s MATS, nearly every OEM talked about their efforts to provide fleets with insight into their vehicle’s health in an effort to increase vehicle uptime.

Mack, Volvo Open Joint Uptime Center

The joint Mack and Volvo Uptime Center brings all of the companies' aftermarket experts under one roof, where the support people and their expertise can get immediately to work on a customer downtime problem.