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For years, savvy fleet managers have been able to predict how long parts and components will last based on experience, and scheduled maintenance and replacement accordingly
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In the heavy-duty distribution business, a long-term plan is about 18 months, according to a survey done in advance of Heavy Duty Aftermarket Week '09
Read More →It's the question on everyone's mind: "What's the best heavy-duty truck parts and service strategy for our company to take during these interesting times?
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What do your customers value? A survey of HDAW attendees said availability/delivery of a product was the top thing, followed by the product knowledge of your sales staff, and third by customer service/ease of doing business
Read More →In this uncertain economic and financial environment, you may want to keep your company's finances and credit information to yourself
Read More →With slowing freight volumes and high fuel costs squeezing fleet profits, your customers may be looking to trim costs wherever they can, including in their parts purchases
Read More →It's a case of natural selection in the trucking industry. Some truckers will thrive, while others fall behind.
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