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Volvo Trucks North America and Mack Trucks have renewed their contracts with Decisiv, the provider of the ASIST tool that enables real-time communications between customers, dealers and service staff.
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The Greensboro, N.C., location of TranSource has been designated a Mack Certified Uptime Center, becoming one of the first 15 dealers in North America to receive the distinction.
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Mack Trucks has announced the first four dealer locations to achieve the Mack Certified Uptime Center designation.
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While truck dealers and other service providers may not be able to do anything to fix the driver shortage, they can play a big role in helping keep trucks on the road longer, which can reduce the need for additional drivers.
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It seems like truck makers are acknowledging they have fallen short in their efforts to help fleets improve uptime and lower their total cost of ownership.
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As fleets work to improve productivity in the face of a shortage of qualified drivers, the last thing they need is to have trucks sitting for days at a dealer waiting for repairs. Truck makers are responding with an array of programs and technologies to address this issue.
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