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Keeping truck cabs in good repair has always been good for a fleet’s image. And today, it’s good for the bottom line as well.
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A well-managed parts inventory helps can help a heavy-duty truck fleet prevent downtime and save money.
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Even with the greatest preventive maintenance programs, trucks are still going to break down. Yet not all fleets do a good job of managing the breakdown process. Here’s a look at common mistakes fleets make when it comes to emergency roadside service.
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Cummins announced its new Connected Adviser telematics system at TMC's Annual Meeting in Nashville, which allows customers to receive information analyzed by engine experts at Cummins, making it easier for fleet managers to make service decisions about the vehicles in their fleets.
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Fleet services provider ARI has developed a technology called VehicleDowntimeView that measures how long a vehicle is out of service and provides data to manage the reduction of a fleet’s total downtime.
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As fleets work to improve productivity in the face of a shortage of qualified drivers, the last thing they need is to have trucks sitting for days at a dealer waiting for repairs. Truck makers are responding with an array of programs and technologies to address this issue.
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In spite of all the changes that have occurred in the trucking industry, “fleets still want local support to keep trucks running,” according to Jim Maddox, dealer principal at Tri State Trucks. What are dealers doing about it?
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Several truck makers have been promoting uptime through remote diagnostics for a while now. But at this year’s MATS, nearly every OEM talked about their efforts to provide fleets with insight into their vehicle’s health in an effort to increase vehicle uptime.
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The joint Mack and Volvo Uptime Center brings all of the companies' aftermarket experts under one roof, where the support people and their expertise can get immediately to work on a customer downtime problem.
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Every fleet experiences breakdowns at some point. These incredibly frustrating events eat up time, money, and good will with clients. So having a reliable service you can call on when the need arises is not a luxury, it’s a necessity. But make sure you ask questions.
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