Survey Shows Majority of Public Cares About “Green Shipping"
The American public cares more about how their products are delivered to them they you may have though, at least in one sector of the shipping business.

The American public cares more about how their products are delivered to them they you may have though, at least in one sector of the shipping business.

More than half are willing to pay at least 5% higher prices for products ordered online if they’re delivered sustainably and 76% would wait at least one extra day for climate-friendly transport, according to a new study by business and technology consulting firm, West Monroe Partners.
“The modern consumer is paying more than lip service to environmentally-conscious decisions these days, and plenty are willing to put their money and patience where their mouths are,” said Yves Leclerc, managing director and leader of West Monroe Partners’ supply chain practice. “Given the dominance of ecommerce and trends such as same and next-day delivery, order fulfillment’s impact on the environment is a significant one. Consumers are willing to sacrifice for products delivered in ways that don’t yield damaging greenhouse gas emissions – they just need to be aware of these alternative delivery models first.”
In its Need for Green or Need for Speed study, more than 600 U.S. consumers were surveyed to determine what compromises they’d be willing to make for more sustainable delivery of products purchased online.
Highlights from the study include:
12% of US consumers would pay up to 10% more for sustainable delivery.
Annual income was not an influential factor in consumers’ willingness to pay more for sustainable delivery. In fact, respondents who earn over $100,000 a year were slightly less likely to accept higher prices for climate-friendly transport.
Similarly, age had only a minor impact on attitudes toward sustainability, with 18-25 year olds slightly less likely to pay more for climate-friendly transport compared to 26-35 year olds.
However, the study does show that, if knowledgeable about the options available to them, many consumers would make at least minor concessions for more sustainable delivery.
Management and technology consultancy BearingPoint conducted the same study in Europe and found consumers there are more aware of green delivery options than those in the U.S.
Of the 1,000 European respondents BearingPoint surveyed, nearly half were aware of climate-friendly shipping alternatives and one in five has already used them. Almost 60% were willing to pay more for green shipping and 76% were willing to wait up to three days longer for sustainable delivery.
“E-commerce organizations therefore should consider new ways to promote delivery alternatives to please both consumers and shareholders,” said West Monroe Partners. “Firms should build sustainable processes into their supply chains and use tools to track and report on progress.”
More Fleet Management

Nominations Open for HDT Emerging Leaders
Heavy Duty Trucking is looking for accomplished trucking fleet professionals under 40 who are making an impact and helping lead the industry forward.
Read More →
Why Private Fleets Are Taking More Freight
Private fleets are putting their own trucks on demanding customers and high-cost lanes as companies seek greater control over service, costs, and capacity.
Read More →
Color Match Smarter: Tools That Restore & Perform
For fleet managers and collision repair professionals keeping heavy-duty trucks on the road, getting the color right the first time isn't just about appearance — it's about efficiency, turnaround time, and bottom-line results. Discover how today's digital color tools are transforming the repair process from guesswork to precision.
Read More →
FMCSA Pauses Biennial-Update Enforcement Amid Motus Transition
Carriers whose updates were due on or after June 1 have more time, while FMCSA works to stabilize its new registration system and warns of phishing sites impersonating its new carrier registration system, Motus.
Read More →
2026 Blueprint for Countering Smarter Supply Chain Theft
Cargo theft is no longer just the cost of doing business. It's a multi-billion-dollar criminal enterprise exploiting vulnerabilities across your fleet, drivers, and supply chain.
Read More →
How Telematics Improves Visibility, Control, and Performance in Refrigerated Fleets
Explore how telematics help refrigerated fleets improve visibility, uptime, efficiency, compliance, and cargo protection across connected cold chain operations.
Read More →
What the U.S.-Canada Trade War Means for Trucking
Escalating U.S.-Canada tariffs could disrupt cross-border freight, reduce truck volumes, raise costs, and create new uncertainty for carriers on both sides of the border.
Read More →
What Are Trucking’s Top Concerns for 2026?
The American Transportation Research Institute wants to know what's worrying trucking fleet managers, drivers, and other stakeholders in its annual Industry Issues survey.
Read More →
American Trucking Associations Looks for a New Leader
ATA President and CEO Chris Spear abruptly left his job at the association on August 21, at a pivotal time for the trucking industry.
Read More →
Public Wi-Fi Cybersecurity Risks: How Truck Drivers and Fleets Can Protect Their Data
Public Wi-Fi can expose truck drivers and fleets to credential theft, malware, and other cyber threats. Here’s how to reduce the risk on the road.
Read More →


